Donia Tenorio
Santa Rita,Guam
Summary
Organized successful Housekeeping professional alongside 9 years in total of housekeeping & public area, seeking a position that can manage priorities, grant strong work ethics, include the support of guidelines and procedures that will add value to the growth and innovation within an organization. I am a hardworking, energetic and multitasking with outstanding technical knowledge in all aspects of housekeeping, but willing to experience other opportunity besides housekeeping. Authorized to work in the US for any employer
Overview
11
11
years of professional experience
Work History
Janitorial Supervisor
Guam Cleaning Masters
08.2024 - Current
- Supervised a team of XX janitors, ensuring efficient and effective cleaning operations
- Developed and implemented cleaning schedules to maintain cleanliness standards in all areas
- Trained new janitorial staff on proper cleaning techniques, safety protocols, and equipment usage
- Managed inventory of cleaning supplies and equipment, optimizing procurement processes to reduce costs by XX%
- Implemented a recycling program that reduced waste by XX% annually
- Performed regular inspections to ensure compliance with sanitation regulations and company policies
- Collaborated with facility management to address maintenance issues promptly and efficiently
- Responded to customer complaints or requests for additional services in a timely manner
- Maintained accurate records of work performed, including daily logs and incident reports
- Coordinated with external vendors for specialized cleaning services as needed
- Conducted performance evaluations for janitorial staff, providing feedback on areas of improvement and recognizing exceptional performance
- Implemented safety training programs for the janitorial team, resulting in zero workplace accidents over XX months/years
Janitorial Worker
Guam Cleaning Masters
08.2022 - 08.2024
- Performed daily cleaning and maintenance tasks, including sweeping, mopping, vacuuming, and dusting
- Ensured cleanliness and sanitation of restrooms by regularly disinfecting surfaces and replenishing supplies
- Managed waste disposal by emptying trash bins and recycling containers in a timely manner
- Maintained inventory of cleaning supplies and notified supervisor when reordering was necessary
- Operated various cleaning equipment such as floor buffers, carpet cleaners, and pressure washers
- Responded promptly to requests for spill cleanup or other emergencies to prevent accidents or hazards
- Collaborated with team members to coordinate cleaning schedules and ensure efficient use of resources
- Followed established safety protocols while handling chemicals and operating machinery to minimize risks
- Assisted in the setup and breakdown of events by arranging furniture, setting up tables/chairs, etc
- Supported facility maintenance efforts by reporting any repairs or maintenance needs to the appropriate personnel
- Maintained a high standard of cleanliness throughout the facility to create a pleasant environment for staff and visitors
- Adhered to company policies regarding confidentiality when handling sensitive information or materials
- Trained XX new employees on proper janitorial techniques resulting in improved performance levels
- Implemented environmentally-friendly practices such as using eco-friendly cleaning products resulting in reduced environmental impact
- Maintained a safe working environment through regular inspections ensuring compliance with health & safety regulations
- Collaborated with other departments to coordinate cleaning efforts during special events or projects
Janitorial Worker
Lucky Kids
11.2020 - 07.2022
- Performed daily cleaning and maintenance tasks, including sweeping, mopping, vacuuming, and dusting
- Ensured cleanliness and sanitation of restrooms by regularly disinfecting surfaces and replenishing supplies
- Managed waste disposal by emptying trash bins and recycling containers in a timely manner
- Maintained inventory of cleaning supplies and notified supervisor when reordering was necessary
- Operated various cleaning equipment such as floor buffers, carpet cleaners, and pressure washers
- Responded promptly to requests for spill cleanup or other emergencies to prevent accidents or hazards
- Collaborated with team members to coordinate cleaning schedules and ensure efficient use of resources
- Followed established safety protocols while handling chemicals and operating machinery to minimize risks
- Assisted in the setup and breakdown of events by arranging furniture, setting up tables/chairs, etc
- Supported facility maintenance efforts by reporting any repairs or maintenance needs to the appropriate personnel
- Maintained a high standard of cleanliness throughout the facility to create a pleasant environment for staff and visitors
- Adhered to company policies regarding confidentiality when handling sensitive information or materials
- Trained XX new employees on proper janitorial techniques resulting in improved performance levels
- Maintained a safe working environment through regular inspections ensuring compliance with health & safety regulations
- Maintained a positive attitude and professional demeanor while working independently or as part of a team
Housekeeping
Sheraton Laguna Hotel
02.2020 - 04.2021
- Ensured that bathrooms were stocked with towels and toiletries.
- Sorted, washed, dried, and ironed guest laundry.
- Ensured the safe usage of chemical cleaners. Assisted in cleaning all vacant and used rooms and provided status reports
- Remove dust, sweep and strangles manually or with machines and appliances walls, floors, ceilings, windows and glass door frames, furniture and carpets.
- Cleaning and disinfecting bathrooms, sinks and other sanitary equipment.
- Carry lines, towels, toilet items, and cleaning supplies
- Garbage collection and take it to a specific location.
- Check for detergents and accessories.
- Performs individual service order management.
- Organize and restock cart at the end of shift
Housekeeping
Onward Beach Resort
05.2017 - 10.2018
- Ensured the safe usage of chemical cleaners.
- Attended to guest rooms, including sweeping, mopping, and vacuuming.
- Ensured that bathrooms were stocked with towels and toiletries.
- Sorted, washed, dried, and ironed guest laundry.
- Resolved guest complaints.
- Completed cleaning tasks while spending the majority of the day walking, twisting, bending, pushing and kneeling to get the job done.
- Informed supervisor when supplies were low.
Housekeeping
Alupang Beach Tower Condo
06.2016 - 11.2017
- Ensured that bathrooms were stocked with towels and toiletries.
- Sorted, washed, dried, and ironed guest laundry.
- Ensured the safe usage of chemical cleaners. Assisted in cleaning all vacant and used rooms and provided status reports
- Remove dust, sweep and strangles manually or with machines and appliances walls, floors, ceilings, windows and glass door frames, furniture and carpets.
- Cleaning and disinfecting bathrooms, sinks and other sanitary equipment.
- Carry lines, towels, toilet items, and cleaning supplies
- Garbage collection and take it to a specific location.
- Check for detergents and accessories.
- Performs individual service order management.
- Organize and restock cart at the end of shift
Housekeeping
Alupang Beach Tower Condo
06.2016 - 11.2017
- Ensured that bathrooms were stocked with towels and toiletries.
- Sorted, washed, dried, and ironed guest laundry.
- Ensured the safe usage of chemical cleaners. Assisted in cleaning all vacant and used rooms and provided status reports
- Remove dust, sweep and strangles manually or with machines and appliances walls, floors, ceilings, windows and glass door frames, furniture and carpets.
- Cleaning and disinfecting bathrooms, sinks and other sanitary equipment.
- Carry lines, towels, toilet items, and cleaning supplies
- Garbage collection and take it to a specific location.
- Check for detergents and accessories.
- Performs individual service order management.
- Organize and restock cart at the end of shift
Housekeeping
Onward Beach Resort
05.2017 - 10.2017
- Ensured the safe usage of chemical cleaners.
- Attended to guest rooms, including sweeping, mopping, and vacuuming.
- Ensured that bathrooms were stocked with towels and toiletries.
- Sorted, washed, dried, and ironed guest laundry.
- Resolved guest complaints.
- Completed cleaning tasks while spending the majority of the day walking, twisting, bending, pushing and kneeling to get the job done.
- Informed supervisor when supplies were low.
Inventory Specialist
RGIS Inventory Specialists
05.2015 - 08.2015
- Reported inventory balances and cycle counts in both the ERP and WMS systems.
- Synthesized project findings into actionable recommendations with demonstrable effects on business performance.
- Ensured accurate entries of every inventory transaction.
- Performed scheduled inventory counts and supply audits.
- Disseminated reports detailing inventory, trends and sales.
- Reduced process lags by efficiently monitoring all inventory receipts and promptly processing changes.
Education
GED -
Skills
- Cleaning expertise
- Supervisory experience
- Team management
- Waste disposal
- Chemical handling
- Janitorial process improvement
- Work scheduling
- Project planning
- Teamwork
- Teamwork and collaboration
- Time management
- Multitasking
- Reliability
- Excellent communication
- Employee training and development
- Timekeeping
- Team guidance and motivation
- Work inspection
- Inspection skills
- Relationship building
- Complaints handling
- Safety protocols
- Health and safety compliance
- Cleaning techniques
- Equipment operation
- Safety Equipment
- Staff training
- Employee work scheduling
- Health and safety standards
- Employee scheduling
- Equipment maintenance
- Inventory replenishment
Languages
English - Expert
Timeline
Janitorial Supervisor - Guam Cleaning Masters
08.2024 - Current
Janitorial Worker - Guam Cleaning Masters
08.2022 - 08.2024
Janitorial Worker - Lucky Kids
11.2020 - 07.2022
Housekeeping - Sheraton Laguna Hotel
02.2020 - 04.2021
Housekeeping - Onward Beach Resort
05.2017 - 10.2018
Housekeeping - Onward Beach Resort
05.2017 - 10.2017
Housekeeping - Alupang Beach Tower Condo
06.2016 - 11.2017
Housekeeping - Alupang Beach Tower Condo
06.2016 - 11.2017
Inventory Specialist - RGIS Inventory Specialists
05.2015 - 08.2015
Guam community College - GED,