Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Donna Soram

Dededo

Summary

Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in POS software and customer service.

dedication to efficiency and accuracy. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Overview

3
3
years of professional experience

Work History

Cashier

McDonald’s
05.2018 - 09.2020
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Performed cash, card and check transactions to complete customer purchases.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Kitchen Helper

K’N Sandwiches
10.2017 - 01.2018
  • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
  • Operated standard kitchen equipment with focus on safety and sanitation.
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
  • Transported food items from storage areas to kitchen for prepping.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Supported a clean and organized workspace by performing daily kitchen maintenance tasks, contributing to a safe work environment.
  • Followed recipes and chef instructions to prepare food correctly.
  • Exhibited exceptional multitasking capabilities when working in a fast-paced environment, consistently completing tasks within designated timeframes.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

Education

Simon Sanchez High School
Yigo

Skills

  • Ticket Sales
  • Reliable and Responsible
  • Customer Transactions
  • Problem-Solving
  • Point of Sale Software
  • Adaptable and Flexible
  • POS system operations
  • Cooperative Attitude
  • Microsoft Office
  • Cash Management
  • Money Handling
  • Reliability and punctuality
  • Work Ethic and Integrity

Languages

English
Advanced (C1)

Timeline

Cashier

McDonald’s
05.2018 - 09.2020

Kitchen Helper

K’N Sandwiches
10.2017 - 01.2018

Simon Sanchez High School

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Donna Soram