Doris Isabel Velásquez Yanes
Mixco
Overview
5
5
years of professional experience
Work History
PROMOTOR SR.
MERCADERES EN AUTOSERVICIO, S.A.
GUATELAMA
10.2022 - 12.2024
- Participated in ongoing professional development opportunities to continuously refine sales skills and stay current on industry trends.
- Resolved customer issues and concerns by listening attentively, identifying root issue, and implementing best resolution possible.
- Consistently increased sales by [Number]% by focusing on product's key advantages and features.
- Worked within retail environments to boost product awareness, meeting, and exceeding established sales goals.
ASISTENTE OPERATIVA
Grupo Comudisa, S.A.
Zona 9, Guatemala
01.2022 - 09.2022
- Solved problems timely and effectively, ensuring customer satisfaction.
- Boosted order fulfillment rates by closely monitoring inventory levels and promptly addressing discrepancies.
STORE ADVISOR
Concesa, S.A.
GUATEMALA
11.2019 - 11.2021
- Boosted customer satisfaction by providing exceptional service and addressing inquiries promptly.
- Supported store management in achieving operational goals through efficient task delegation and teamwork.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
Bachiller En Computacion -
Centro Educativo Vocacional San José
10-2013
Skills
- Sentido de la responsabilidad
- Capacidad de trabajar en equipo
- Manejo de relaciones interpersonales
- Comunicación
- Organización
- Creatividad
Awards
TOP PERFORMECE2018, AlliedGlobal, PREMIOS WOW TIGO:, Junio – Julio2021, Resultados de Ranking
References
- Bessy Magdalena, García, 4020-1622
- Jaklin Yanira, Ramos, 5508-8117
- Alessandra, Palacios, 3312-3378
- Reyna Yesenia, Chacón, Gerente de Agencia, 3312-0141, Tigo
- Lourdes, Flores, Supervisor de Agencia, 5700-0170, Tigo
- María Fernanda, Castro, Asesor de S Cliente, 5621-7313, Topcell - Claro
- Sesergio, Arriaza, Gerente de Agencia, 5826-1700, Claro
- Guillermo, Calderon, Supervisor, 5572-3044, Allied Global
Timeline
PROMOTOR SR.
MERCADERES EN AUTOSERVICIO, S.A.
10.2022 - 12.2024
ASISTENTE OPERATIVA
Grupo Comudisa, S.A.
01.2022 - 09.2022
STORE ADVISOR
Concesa, S.A.
11.2019 - 11.2021
Bachiller En Computacion -
Centro Educativo Vocacional San José