Dornella Mantanona
Yigo
Summary
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Overview
7
7
years of professional experience
Work History
Head Cashier
Pay-less Supermarkets
Mangilao
01.2025 - Current
- Resolved and balanced cash drawers at end of shifts to generate accurate reports for cash registers.
- Checked personal identifications during alcohol and tobacco sales.
- Scheduled and supervised cashiers during shifts, ensuring proper coverage of registers.
- Verified customer age requirement for alcohol or tobacco purchases.
- Prepared cash deposits and balanced store safe for opening and closing of business.
- Answered customer questions and provided store information.
- Scanned items and checked pricing on cash register for accuracy.
- Provided guidance on difficult transactions or inquiries from customers regarding products or services offered in the store.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Monitored checkout counters and self-checkout areas to assist with complex transactions.
Cashier
Pay-less Supermarkets
Mangilao
04.2023 - 12.2024
- Helped with purchases and signed customers up for rewards program.
- Used suggestive selling techniques to promote add-on sales.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Answered customers' questions and provided information on store procedures or policies.
- Counted and balanced cashier drawers.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Helped customers find specific products, answered questions, and offered product advice.
- Discounted purchases by scanning and redeeming coupons.
- Welcomed customers, offering assistance to help find store items.
- Processed customer payments quickly and returned exact change and receipts.
General Helper
Pay-less Supermarkets
Yigo
10.2020 - 01.2021
- Stock items on shelves, and mark down expiring foods.
- Bag customers' groceries, and assist customers with finding items.
- Collect and sanitize shopping carts from outside.
- Clean and maintain restrooms, mop, and sweep floors.
Customer Service
Loxley Liquidation Outlet
Foley
06.2018 - 07.2020
- Monitored customer service performance against established standards.
- Provided friendly and courteous customer service.
- Greeted customers and provided superior customer service.
- Organize items and tag prices.
- Provide a safe environment and clear space for customers.
Education
High School Diploma -
Simon Sanchez High School
Yigo06-2020
Skills
- Cash handling
- Customer service
- Transaction processing
- Cash register operation
- Team supervision
- Conflict resolution
- Age verification
- Checkout monitoring
- Problem solving
- Refunds and exchanges
- Staff training
- Transaction approvals
- Suggestive selling
- Cash flow management
- Cashier supervision
- Price verification
- High-volume transaction handling
- Opening and closing procedures
- Stock replenishment
- Customer relations
- Cash reconciliation
- Drawer balancing
- Multi-tasking skill
- Payment processing
References
References available upon request.
Timeline
Head Cashier
Pay-less Supermarkets
01.2025 - Current
Cashier
Pay-less Supermarkets
04.2023 - 12.2024
General Helper
Pay-less Supermarkets
10.2020 - 01.2021
Customer Service
Loxley Liquidation Outlet
06.2018 - 07.2020
High School Diploma -
Simon Sanchez High School
Similar Profiles
Geannalene Jarie QuituguaGeannalene Jarie Quitugua
Floral Designer at Pay-Less SupermarketsFloral Designer at Pay-Less Supermarkets
KELLY M. PERKINSKELLY M. PERKINS
Private Duty at Private Pay Home CarePrivate Duty at Private Pay Home Care
Thuthukani Thapelo KhuzwayoThuthukani Thapelo Khuzwayo
Customer Success Agent (CS Level 2) at AO PayCustomer Success Agent (CS Level 2) at AO Pay