DOROTHY JOY SIMSIMAN
DEDEDO,GUAM
Summary
ENERGETIC, HARD WORKING,GOOD ON COSTUMER SERVICE AND ALSO HAVE KNOWLEDGE ON COMPUTERS LIKE MICROS,LAPTOPS, . FAST LEARNER AND WILLING TO LEARN MORE TO IMPROVE MY SKILLS CONNECTING WITH THE JOB ... Motivated WAITSTAFF with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Cordial and hospitable WAITSTAFF with experience creating welcoming atmosphere and giving great service to customers and restaurant guests. Guides guests through menus while demonstrating thorough knowledge of food and ingredients to take accurate orders. Partners with team members to serve food and beverages that meet or exceed guests' expectations Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level WAITSTAFF position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
WAITSTAFF
WDI TE QUIERO, GU
01.2016 - 03.2019
- SPVR: YUI MATSUMOTO CNTCT:671-683-3129
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
- Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
- Assisted in food preparation as directed while following instructions to meet specific dietary needs.
- Leveraged knowledge of table clearing techniques such as napkin folding and refilling condiments to reset table during and after dining service.
- Observed safety and loss prevention procedures to adhere to universal precautions and infection control guidelines.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Checked identification for minimum age for sale of alcoholic beverages.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
WAITSTAFF/BARTENDER/CASHIER
- 01.2016
- DISCRIPTION: MAKING SURE THAT IM MAKING MY COSTUMERS HAPPY AND ALSO GIVE THEM THE SATISFACTION THEY WANT FOR THEM TO KEEP COMING BACK
- REASON FOR LEAVING: LAID OFF DUE OF THE PANDEMIC /CORONA VIRUS 2
- ICUE LOUNGE
- ADD: ASAN GUAM
- SPVSR: DION CADIZ, HANDLING CASH REGISTER KEEPING THE PLACE CLEAN ,MIXING AND SERVING DRINKS TO COSTUMERS..
- REASON: RESIGNED DUE OFF ISLAND FAMILY EMERGENCY PURPOSES 3
- BLUE ASTER
- ADD; TUMON GUAM DATE: APRIL 20014/JAN-, SPVR: TAKU SAN
- POSITION: SERVER
- JOB DESCRPT: SERVING AND PREPARING THE RECEPTION FOR THE GROOM AND BRIDE'SFAMILY
- REASON: LAYOFF FOR AWHILE DUE OF RENOVATIONS OF THE PLACE
- RERFFERENCE: 1
- PHILIP SIMSIMAN AQUA-BROTHER) 2
- SHERILYN (AQUA) -FRIEND 3
- CHRSTOPHER SIMSIMAN COUSIN
- NOTE:IF CHANCES OF GETTING HIRED FOR THE JOB IWILL GIVE MY 100% T0 THE COMPANY BY WORKING HARD FOR THE COMPANY/MANAGEMENT BY GIVING GOOD COSTUMER SERVICE FOR GUEST/COSTUMERS TO GIVE THEIR SATISFACTION THEY DESERVE..AND BEING CAPABLE AND WILLING TO CONTRIBUTE GOOD HOSPITALITY FOR THE GUEST, MY HONESTY FOR THE COMPANY...
Education
High School Diploma -
JOHN F. KENNEDY HIGH SCHOOL
TAMUNING06.2005
Skills
- Restaurant Operation
- Hospitality Service
- Specials Promotion and Upselling
- Team Player
- Table Preparation
- Food and Beverage Service
- Dining Room Cleaning and Upkeep
- Attentive Service
- Able to Lift 30 Pounds
- Guest Satisfaction
- Warm and Friendly
- Dining Room Monitoring
- Stocking and Replenishing
- Contamination Prevention
- Course Suggestions
- Beverage Preparation
- Condiment Refilling
- Anticipating Guest Needs
- Table Bussing
- Dietary Restrictions
- Hospitality Environments
- Guest Seating Arrangements
- Meal Delivery
- Food Allergies
- Taking Reservations
- Greeting and Seating Guests
Affiliations
DOROTHY JOY B. SIMSIMAN
Bithdate; 09-11-1987
gender: FEMALE SS#: 586-43-5494
I MANAGE TO UNDERSTAND BASIC JAPANESE LANGUAGE
I KINDLY UNDERSTAND A LITTLE OF JAPANESE LANGUAGE AND COUNTING NUMBERS...
Languages
Japanese
Native language
Japanese
Elementary
A2
Timeline
WAITSTAFF
WDI TE QUIERO, GU
01.2016 - 03.2019
WAITSTAFF/BARTENDER/CASHIER
- 01.2016
High School Diploma -
JOHN F. KENNEDY HIGH SCHOOL
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