Summary
Overview
Work History
Skills
Job Sought
Principal Duties And Responsibilities
Personal Information
Educational And Certification Background
Mailing Address
Training
Timeline
Generic

DYAN RUTH P. GUINTO

Dededo

Summary

· To have a position related to course and experience to be able to work in the company to improve my skills and gain more knowledge.

· Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.

· To make use of my interpersonal skills to achieve goals of a company that focuses on customer satisfaction and customer experience.

· Continue to complete my undergrads studies in nursing.

Overview

7
7
years of professional experience

Work History

General Office Clerk

Goodwind Development Corporation
07.2015 - 02.2020
  • Responsible for receiving and routing communications, filing and related secretarial duties as assigned
  • Type all types of correspondence
  • Telephone Operator
  • Performs data entry related to tasks when necessary
  • Maintaining and ordering supplies
  • Monitor all incoming faxes
  • Maintain a high level of dependability, proficiency and accuracy
  • Accounts payable and receivables
  • Issues and monitor purchase order
  • Reviews Statement and Invoices issued to tenants of the Guam Beachfront Residences
  • Issues leasing agreement for tenants
  • Handles petty cash.

Hostess/Server

KENTO’S GUAM
04.2013 - 01.2020
  • Takes their reservation or puts them on a waiting list, gives them menus and shows them to their seat
  • They may also handle phone calls and customer queries about the restaurant and menu, and assist various restaurant staff when necessary
  • Takes orders, answers questions about the menu and food, sells the restaurant's food and drinks, takes payment, communicates orders with the kitchen staff, seats customers, and helps with customer service and cleaning.

Guest Service Representative / Front Desk Representative

Pacific Star Resorts And Spa
12.2018 - 12.2019
  • Checking guests in and out
  • Issuing room keys/cards
  • Transmitting and receiving messages
  • Keeping records of occupied rooms and guests' accounts
  • Making and confirming reservations
  • Presenting statements to and collecting payments from departing guests
  • Resolving guest issues
  • Recommending hotel services
  • Telephone operator
  • Sometimes train newly hired employees.

ADS Operator/All Day Service Operator

Pacific Star Resorts And Spa
12.2018 - 12.2019
  • Answering calls, emails and web chat enquiries from customers
  • Making tele sales and market research calls to new and existing customers
  • Dealing with customer orders, card payments, enquiries and complaints
  • Advising about products and services
  • Supporting customers to WIFI problems
  • Offering counselling, welfare and benefits advice, legal information or help with careers
  • Updating customers' records on computer databases
  • Set up wake-up calls
  • Take restaurants reservations.

Skills

  • Excellent attention to detail
  • Ability to multitask effectively
  • Strong written and verbal communication skills
  • Ability to perform repetitive tasks with a high degree of accuracy
  • Comfortable working independently with minimal supervision
  • Works well under pressure with several short-term deadlines
  • Fast Learner
  • BLS trained

Job Sought

Dialysis Technician/Administrative Staff

Principal Duties And Responsibilities

STAFF RELATED:

· Participates in the recruitment process for new clinical staff.

· Assists with clinical orientation and on-going training of all appropriate direct patient care personnel as well as the orientation of all facility staff to FMS.

· Functions as preceptor in direct patient care training programs to support the delivery of quality patient care as per the standards set forth in the FMS Clinical Services Clinical Training Manual(s), FMS policies and procedures, and FMS training standards.

· Delivers and maintains on-going competency evaluations/audits to ensure ongoing performance of other PCT’s.

· Collaborates with the Clinical Manager and Education Coordinator in driving FMS quality standards through education regarding all ESRD regulatory and legal requirements and the practice of Continuous Quality Improvement.

· Provides coaching and developmental support to applicable clinical and facility staff.


Education/Communication:

· Partners with RN and IDT staff to educate the appropriate personnel regarding the integrity and safety of the facility water systems, as allowed by local regulations.

· Partners with RN and IDT staff to educate the appropriate personnel regarding the maintenance of environmental integrity, including patient and staff safety, of the facility.

· Ensures a strong communication process between the Clinical Managers, Education Coordinators, direct patient care staff, and all support staff at the facility regarding appropriate training and organizational development programs and initiatives.

· Participates in implementing and potentially designs creative educational programs for PCT staff including contests and other team-based programs.

· Collaborates with Clinical Managers and Education Coordinators in the scheduling and implementation of training programs and processes as directed.

· Monitors processes in the delivery of patient care through regular Continuous Quality Improvement (CQI) activities.

· Ensures all FMS business policies, procedures and systems are incorporated into the training, including compliance with ethical business practices.


PATIENT RELATED:

· Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access.

Treatment:

· Welcome assigned patients and inquire as to their wellbeing since their last treatment.

· Evaluate vascular access for patency.

· Obtain necessary pre and post treatment vital signs and weight.

· Perform vascular access evaluation pre-treatment.

· Perform vascular access cannulation.

· Perform administration of Heparin as delegated or as allowed by state law.

· Initiate dialysis treatment according to prescribed orders including blood flow (QB) and dialysate flow (QD).

· Evaluate intradialytic problems and provide intervention as prescribed by physician order or as directed.

· Monitor patients’ response to dialysis therapy.

· Obtain vital signs prior to reinfusion; perform all relevant functions necessary for the discontinuation of treatment - document.

· Discontinue dialysis treatment according to established procedures.

· Evaluate patient prior to termination of venous access - standing & sitting blood pressure.

· Obtain Hemostasis and apply appropriate dressings.

· Evaluate the patient prior to discharge.

· Perform and record Pre and Post dialysis evaluation, weight and vital signs with initial identification.

· Responsible for calculating and entry of individual patients’ dialysis machine programming for Ultrafiltration (UF) goal; treatment time; Sodium (Na) modeling; and UF modeling as prescribed.

·  Responsible for ensuring appropriate safety alarms are enabled, including Narrow Venous Limits, (NVL) 160.

· Record accurate and timely information regarding vital signs and treatment parameters onto the Hemodialysis Treatment Sheet with initial identification.

· Responsible for accurate documentation of information related to patient treatment including completion of Hemodialysis Treatment Sheet and, if applicable, progress notes.

· Report any significant information and/or change in patient condition directly to the nurse supervisor.

· Observe patient, and conduct machine safety checks according to facility policy. Report any change or unusual findings to the nurse supervisor.

· Perform and document any intervention for unusual patient status and document patients' response to intervention.

· Evaluate patients’ vascular access during treatment including arterial and venous monitoring  pressures, provide appropriate intervention as needed, document and report any unusual findings to the nurse supervisor.

· Obtain all prescribed laboratory testing and prepare specimens for collection.


INFECTION CONTROL SPECIALIZATION:

· Assists with facility QAI infection control audits.

· Acts as a change agent for infection control practices within clinic. Under the direction of the CM or designee monitors staff and patient adherence to infection control practices.

· Reinforces new hire employee adherence to infection control Policies and Procedures.

· Supports ongoing staff and patient engagement on infection control practices under the direction of CM or designee, for example participation in patient lobby days and staff meetings to reinforce infection control practice.

· Quarterly and under the direction of the CM reinforces patient and staff adherence to infection control Policies and Procedures through visual media such as posters, flyers or bulletin boards.

· Under the direction of the Education Dept. participates in education response to internal and external facility surveys.

· Participates in and reinforces infection control education of new patients and families under the direction of the CM or designee.


MAINTENANCE/TECHNICAL:

· Maintain environmental integrity and aesthetics - ensure all areas are safe and clean.

· Clean and disinfect dialysis machine surface, chair, equipment, and surrounding area between treatments according to facility policy.

· Conduct all tasks necessary for preparation for dialysis treatment and document where appropriate.

· Perform all required pretreatment dialysis machine alarm testing including Pressure Holding (PHT).

· Initiate Solution Delivery System (SDS) system.

· Ensure that all blood spills are immediately cleaned with appropriate disinfectant according to facility policy.

· Prepare, organize, and efficiently utilize supplies and equipment to prevent wastage.


RECORD KEEPING:

· Complete and document ongoing participation in Continuous Quality Improvement (CQI) activities.

· Enter all treatment data into the designated clinical application in an accurate and timely manner.

· Review treatment sheets for completeness, ensure nursing signatures are documented, and ensure omitted entries are completed or corrected where appropriate.

· Prepare initial patient chart for admission and compile paperwork for appropriate placement in chart.

· Prepare lab requisitions for prescribed or stat Lab specimens according to laboratory destination.

· Collect, label, appropriately prepare and store lab samples according to required laboratory specifications.

· Ensure collection of lab specimens by appropriate lab courier.


PHYSICAL DEMANDS AND WORKING CONDITIONS:

· Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made.

· Day to day work includes desk and personal computer work and interaction with patients, facility staff and physicians. The position requires travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required.

· The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials.

· The position provides direct patient care that regularly involves heavy lifting and moving of patients, and assisting with ambulation. Equipment aids and/or coworkers may provide assistance. This position requires frequent, prolonged periods of standing and the employee must be able to bend over. The employee may occasionally be required to move, with assistance, machines and equipment of up to 200 lbs., and may lift chemical and water solutions of up to 30 lbs. up as high as 5 feet. There is a two-person assist program and "material assist" devices for the heavier items.

Personal Information

  • Age: 30
  • Date of Birth: 09/28/89
  • Gender: Female
  • Marital Status: Married
  • Religion: Catholic

Educational And Certification Background

Education:

  • Tertiary, Our Lady of Fatima University, Bachelor of Science in Nursing, 2008, 2010
  • Tertiary, Philippine Rehabilitation Institute Foundation, Bachelor of Science in Nursing, 2007, 2008
  • Secondary, Guagua National Colleges, High School Graduate, 2002, 2006
  • Primary, Guagua National Colleges, Elementary Graduate, 1996, 2002


Certifications:

  • Certified Clinical Hemodialysis Technician, 12/22/20, 08/20/23
  • Preceptor, 12/10/23
  • Water Room Expert, 10/18/23

Mailing Address

P.O. Box 10276, Tamuning, Guam, 96931

Training

Completion Training as Certified Nursing Assistant

Timeline

Guest Service Representative / Front Desk Representative

Pacific Star Resorts And Spa
12.2018 - 12.2019

ADS Operator/All Day Service Operator

Pacific Star Resorts And Spa
12.2018 - 12.2019

General Office Clerk

Goodwind Development Corporation
07.2015 - 02.2020

Hostess/Server

KENTO’S GUAM
04.2013 - 01.2020
DYAN RUTH P. GUINTO