Edmundo B. Lagrimas

Bus Driver / Transfer Guide

Guam Sanko

04.1997 - Current

Maintained Guam driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
Checked vehicle daily for maintenance needs, personally handled common upkeep and reported serious concerns to supervisor.
Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
Complied with traffic regulations to operate vehicles in safe and courteous manner.
Reported delays, accidents or other traffic and transportation situations using telephones or mobile two-way radios.
Inventoried bus emergency and first aid supplies and equipment.
Acted calmly, productively and professionally under pressure for helpful emergency response.
Performed bus driving duties while keeping student safety in mind to maintain good safety record.
Kept bus interiors clean and tidy to provide comfortable passenger environments.
Monitored students and other passengers during transit to encourage safe transport.
Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
Identified issues, analyzed information and provided solutions to problems.
Ran errands and provided general support to customers in a professional environment.
Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Investigated and resolved customer inquiries and complaints quickly.
Clarified customer issues and determined root cause of problems to resolve product or service complaints.