Summary
Overview
Work History
Skills
Additional Information
Interests
Timeline
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Edwing Sosa

Edwing Sosa

Virtual Assistant
Guatemala City

Summary

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

2
2
Languages

Work History

Virtual Customer Service Representative

EBG Entertainment Benefits Group
06.2022 - 11.2022
  • Implemented and developed customer service training processes.
  • Managed timely and effective replacement of damaged or missing products.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
  • Promptly responded to inquiries and requests from prospective customers.
  • Manage hotel bookings and amusement park tickets for clients

Skills

    CRM Software

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Additional Information

Sophomore studying systems engineering at Guatemala’s Universidad de San Carlos


Interests

Hiking

Dogs

My family

Timeline

Virtual Customer Service Representative

EBG Entertainment Benefits Group
06.2022 - 11.2022

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Edwing SosaVirtual Assistant