CARMINA JENINE TEMPLO LEGASPI
Dededo,Guam
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Skilled Freelance Artist who is highly artistic, always on-task, and fluent in using the Procreate App. Consistently creates skilled, creative, and brand-specific designs.
Overview
7
7
years of professional experience
Work History
Sales Associate
CALVIN KLEIN
Barrigada, GU
02.2024 - Current
- Maintains an in-depth knowledge of products and promotions to help explain value and build brand loyalty.
- Prioritizes delivering an exceptional customer experience and always places our customers first; asks our customers for feedback and conveys business opportunities to management.
- Executes processing, replenishment, cashiering, promotions, and visual/marketing directives in alignment with brand standards.
- Upholds backstock organization and adheres to all company tools, policies, and procedures.
- Maintains awareness of potential theft and reports concerns to management.
- Demonstrates a sense of pride, commitment, and passion for the brand and our customers; treats customers and store team professionally, courteously, and respectfully.
Administrative Assistant
Ark Land Development Corporation
Pasay City, Philippines
03.2021 - 10.2023
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings and preparing crucial documents.
- Boosted team productivity by managing communication to clients and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Freelance Artist
Freelancing
Caloocan City, Philippines
06.2017 - 09.2022
- Enhanced client satisfaction by delivering high-quality artwork within deadlines.
- Developed custom illustrations for various projects, resulting in increased client referrals.
- Collaborated with clients to understand their vision and produced artwork that exceeded expectations.
- Managed multiple projects simultaneously, ensuring timely completion and consistent quality.
- Expanded artistic skills by experimenting with new techniques and mediums, diversifying portfolio offerings.
- Negotiated contracts with clients, securing fair compensation for artistic services rendered.
- Established a strong online presence through social media platforms and personal website, attracting new clients and commissions.
Chat Support Representative
Love Fusion Philippines
Quezon City, Philippines
06.2020 - 04.2021
- Enhanced customer satisfaction by providing timely and accurate responses to inquiries through chat support.
- Resolved queries from customers by utilizing comprehensive knowledge of company products and services.
- Expedited issue resolution with efficient multitasking and prioritization of multiple chat conversations simultaneously.
- Boosted customer retention, maintaining a professional and empathetic tone throughout all interactions.
- Promoted upselling opportunities where appropriate while remaining focused on delivering exceptional service within each interaction.
Education
High School Diploma -
St. Clare College
Caloocan City, Philippines03.2012
Bachelor of Science - Tourism And Travel Management
Our Lady of Fatima University
Quezon City, PhilippinesSkills
- Calendar Management
- Minute Taking
- Clerical Support
- Scheduling
- Mail Handling
- Data Entry
- Time Management
- Exceptional customer service
- POS System Operation
- Order Processing
- Promotional support
- Inventory Control
- Customer Needs Assessment
- Inventory Tracking
Timeline
Sales Associate
CALVIN KLEIN
02.2024 - Current
Administrative Assistant
Ark Land Development Corporation
03.2021 - 10.2023
Chat Support Representative
Love Fusion Philippines
06.2020 - 04.2021
Freelance Artist
Freelancing
06.2017 - 09.2022
High School Diploma -
St. Clare College
Bachelor of Science - Tourism And Travel Management
Our Lady of Fatima University
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