Esther V. Marquez
Tamuning
Summary
Experienced with clinic management, patient care, and staff coordination. Uses leadership skills to enhance team performance and maintain high operational standards. Track record of implementing efficient processes and fostering supportive work environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Clinic Supervisor/Surgical Coordinator
Guam Orthopedic Clinic
06.2013 - Current
- Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
- Conducted performance evaluations for employees, identifying areas for improvement.
- Reviewing patient charts for accuracy and completeness of documentation.
- Scheduling and assigning clinic staff based on patient volume and needs.
- Delegating tasks to ensure smooth clinic operations.
- Managing patient flow within the clinic including intake, registration and appointment scheduling.
- Communicating effectively with patients and their families regarding treatment plans and followup care.
- Insuring timely referrals to specialists when necessary.
- Addressing patient complaints and concerns.
- Instruct patients with preparations needed prior to scheduled procedures.
- Submit all necessary documents to patients insurance carrier for prior authorizations.
Education
High School Diploma -
John F. Kennedy High School
Tumon05-1983
Skills
- Clinical leadership
- HIPAA compliance
- Effective communication
- Insurance verification
- Reliability
- Patient care coordination
Certification
- Certificate of Achievement, Surgical Technology [2002,January]
- Certificate of Achievement, Take Care Provider's Seminar [2007,April]
Timeline
Clinic Supervisor/Surgical Coordinator
Guam Orthopedic Clinic
06.2013 - Current
High School Diploma -
John F. Kennedy High School
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