Ethan Sidrey Pingul
Sinajana
Summary
Dynamic Passenger Service Agent with POI Aviation, skilled in flight operations and customer service. Expertly managed check-in processes and baggage handling, ensuring seamless travel experiences. Recognized for effective communication and time management, contributing to on-time departures and enhanced passenger satisfaction.
Overview
2
2
years of professional experience
Work History
Passenger Service Agent
POI Aviation
Tamuning
10.2024 - Current
- Checked in passengers, assigned seats, and issued boarding passes.
- Assisted passengers with check-in procedures and boarding processes.
- Provided information about flight schedules and gate changes to travelers.
- Coordinated luggage handling and ensured proper tagging of baggage.
- Monitored boarding processes to ensure timely departures for flights.
- Collaborated with airline staff to facilitate smooth operations at the airport.
Education
George Washington High School
Mangilao , GUSome College (No Degree) - Criminal Justice
University of Guam
Mangilao , GUSkills
- Flight coordination
- Customer service
- Luggage management
- Check-in operations
- Time management
- Effective communication
- Ground operations
Additional.
- I am a member of the Guam Army National Guard. I am a horizontal construction engineer part of the 1224th engineer company.
Timeline
Passenger Service Agent
POI Aviation
10.2024 - Current
George Washington High School
Some College (No Degree) - Criminal Justice
University of Guam