Summary
Overview
Work History
Education
Skills
Athletics, Futbol Soccer.
Timeline
Generic
Ever Melchor

Ever Melchor

Bachiller En Computación Con Orientación Comercial
Guatemala City

Summary

Driven professional with proven expertise in customer service and warehouse operations, notably with 247.ai. Excelled in problem-solving and active listening, enhancing operational efficiency and customer satisfaction. Skilled in Microsoft Excel and call management, consistently achieving results beyond expectations. Demonstrated ability to lead in fast-paced environments, with a strong focus on teamwork and computer proficiency.

Overview

9
9
years of professional experience
2
2
Languages

Work History

Customer Service Representative

247.ai
09.2021 - 03.2024

Customer Service

  • Handling customer inquiries and suggestions courteously and professionally.

Teamwork

Multi-tasking skills

High standard of problem solving.

Warehouse Assistant

Droguería Ga-Lab
09.2015 - 08.2021

Multi-tasking skills.

Teamwork.

Operating efficiency.

  • Preparing orders for shipment by picking, packing, and labeling merchandise.
  • Maintaining clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.

Education

Bachelor's Degree in Systems Engineering - Engineering Technology

Universidad Da Vinci
Zona 4, Guatemala City, Guatemala.
05.2001 -

High School Diploma -

Fuente De Vida
Zona 19. Guatemala City, Guatemala.
05.2001 -

Skills

  • Customer Service
  • Active Listening
  • Product Knowledge
  • Call Management
  • Problem-solving abilities
  • Call center experience
  • Computer Proficiency
  • Microsoft Excel
  • Follow-up skills
  • Technical Support
  • Payment Processing

Athletics, Futbol Soccer.

I really love these two sports for the joy and freedom I feel whenever I practice them.

Timeline

Customer Service Representative

247.ai
09.2021 - 03.2024

Warehouse Assistant

Droguería Ga-Lab
09.2015 - 08.2021

Bachelor's Degree in Systems Engineering - Engineering Technology

Universidad Da Vinci
05.2001 -

High School Diploma -

Fuente De Vida
05.2001 -

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Ever MelchorBachiller En Computación Con Orientación Comercial