Ezra Urquico
Mongmong,GU
Summary
Hardworking, very upbeat, very positive. Super open to anything unfamiliar. Not looking for drama, do not have a bad intention in my body. Great people skills, not shy, very personable. Will do whatever it takes to add value to a company that hires me.
Overview
2
2
years of professional experience
Work History
Counter Salesperson
CaffeCinno
Tumon, GU
03.2024 - Current
- Greeted customers and provided excellent customer service.
- Assisted customers in selecting items to meet their needs.
- Ensured shelves were stocked with the correct merchandise.
- Answered customer inquiries regarding prices, availability, and product features.
- Performed regular inventory checks to ensure stock levels were maintained.
- Organized store displays to maximize visibility of products for customers.
- Handled customer complaints in a professional manner while resolving issues quickly and efficiently.
- Maintained cleanliness of checkout area by wiping down counters and restocking supplies.
- Resolved discrepancies between customer orders and actual deliveries.
- Provided support to other departments such as stocking shelves or organizing promotional displays.
- Greeted customers to determine wants or needs.
Office Worker
CAHA
Agana, GU
06.2022 - 08.2022
- Greeted and directed visitors to the office.
- Managed front desk operations such as answering phones and responding to emails.
- Prepared documents for meetings including agendas, minutes and presentations.
- Assisted in the preparation of materials for marketing campaigns.
- Assisted in organizing corporate events such as conferences, seminars.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
Education
High School Diploma -
Father Duenas Memorial School
Chalan Pago05-2024
Skills
- Upselling strategies
- Goal-oriented mindset
- Quick Learner
- Product Demonstration
- Customer Assistance
- Problem-Solving
- Flexible Schedule
- Listening Skills
- Positive and professional
- Fraud Detection
- Display Setup
- Relationship Building
- Meeting deadlines
- Reading comprehension skills
- Outgoing Personality
- Multi-tasking strength
Timeline
Counter Salesperson
CaffeCinno
03.2024 - Current
Office Worker
CAHA
06.2022 - 08.2022
High School Diploma -
Father Duenas Memorial School
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