Fiona Fu

Observe dogs and cats after their spay/neuter surgery, monitor their health condition, trim their nails and clean their ears.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Helped customers locate products and checked store system for merchandise at other sites.
• Prepared merchandise for sales floor by pricing or tagging.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Managed returns, exchanges and refunds in accordance with store policy.
• Answered customer questions about sizing, accessories, and merchandise care.

• Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
• Kept animal coats clean and healthy with regular washing, grooming, and trimming.
• Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
• Monitored animals for behavioral problems and signs of health issues.