FRANCIS STEPHEN
Dededo,USA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Technician
Tire Track Guam
Harmon, GU
10.2024 - 04.2025
- Validated mechanical systems, solved problems identified, and assisted in equipment startups.
- Performed preventative maintenance on various vehicles
- Diagnosed problems using test equipment such as multimeters, oscilloscopes, signal generators, power supplies
- Used register system to ring up customer purchases, process payments, and issue receipts.
- Collaborated with other technicians to complete complex projects efficiently.
Disaster Risk Management Field Officer
Catholic Relief Services
05.2022 - 09.2023
- Company Overview: Catholic Relief Services - Chuuk, Federated States of Micronesia
- Improved field operations efficiency by implementing innovative data collection and reporting techniques
- Developed strong relationships with stakeholders, fostering trust and open lines of communication during site visits
- Managed multiple priorities effectively while adhering to deadlines under challenging conditions in the field
- Catholic Relief Services - Chuuk, Federated States of Micronesia
Automotive Technician
Firestone
06.2014 - 08.2019
- Company Overview: Firestone - Hawaii, USA
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern
- Firestone - Hawaii, USA
Information Technology Specialist
US Army
- Set up network profiles, security permissions and file sharing systems
- Ensured data security, implementing encryption measures and access controls for sensitive information
- Troubleshot complex hardware and software issues for swift resolution, minimizing downtime for affected users
- Enhanced system performance by implementing and maintaining hardware and software upgrades
- Increased technical knowledge by reading trade publications, operating manuals and diagnostics information.
Education
Associate Of Applied Science - Automotive Engineering Technology
Leeward Community College
Hawaii05.2014
Skills
- Strong Work Ethic
- Problem-Solving
- Safety awareness
- Mechanical troubleshooting
- Equipment maintenance
- Customer service
Timeline
Technician
Tire Track Guam
10.2024 - 04.2025
Disaster Risk Management Field Officer
Catholic Relief Services
05.2022 - 09.2023
Automotive Technician
Firestone
06.2014 - 08.2019
Information Technology Specialist
US Army
Associate Of Applied Science - Automotive Engineering Technology
Leeward Community College