GIRLIE JOY D. GALLEGA
Yigo
Summary
A diligent, results-driven professional with extensive experience in documentation, account management, and customer satisfaction. Possesses excellent interpersonal and communication skills, with an ability to maintain positive client relationships and engage in effective negotiation. Consistently employs strong organizational skills and a keen eye for detail, and manages projects efficiently. Enjoys collaborating with teams and executing responsibilities autonomously, and thrives under pressure.
Overview
26
26
years of professional experience
Work History
Junior Engineering Administrator
Iloilo Development Corporation
09.2021 - Current
- Managing technical files, digital records, and engineering manuals to ensure all technical information is accurate and current.
- Assisting with project schedules, tracking timelines for permits, and coordinating workflows between internal teams, suppliers, and customers.
- Prepares and submits legal documents and forms, such as building permit applications, to different Government agencies in Guam.
- Handling data entry, report generation, and general office operations to support draftsmen and senior engineers.
- Handles bookkeeping, invoicing, payroll, A/P, A/R and tax filing.
Administrative Supervisor
Iloilo Development Corporation
09.2021 - Current
- Manage submittals, track job costs, prepare meeting minutes, update drawings, and handle RFIs.
- Organize, file, and distribute all project-related paperwork, including contracts, permits, and reports.
- Oversee invoicing, process payments, track expenses, manage purchase orders, and assist with budget monitoring.
- Point of contact between field staff, clients, vendors, and management, ensuring smooth information flow.
- Answer phones, schedule meetings, order supplies, manage filing, and perform general clerical work.
- Prepare proposals, contracts, permits, and other essential paperwork, ensuring compliance and organization.
- Handles bookkeeping, invoicing, payroll, A/P, A/R, and tax filing.
Cashier
Willy’s Furniture Outlet
07.2017 - Current
- Answered telephone, answered inquiries and recommended products based on customer needs.
- Managed customer transactions using POS, prepared quotations of furniture for regular or special orders and calculated sales at the end of each day.
- Prepared daily delivery reports, invoice, packing list and advised customer for pick-up or delivery schedule.
- Prepared and attached price label of display items and verified accuracy of the items going out to customers.
- Handled product returns, prepared and submitted damaged reports to the manager for vendors evaluation.
- Executed, performed and monitored stock inventory.
- Assisted store manager in preparing order lists of new furniture.
- Promoted company and product through social media and marketing websites.
Administrative Assistant
SGS Construction
03.2014 - 01.2016
- Answered phone calls, checked mailbox and screened e-mails.
- Created, managed and organized all files and folders; hard copy and on the computer.
- Entered each project in project management file and processed change orders to ensure all job and changes were up-to-date and approved.
- Assisted in drafting contracts and bids in a timely manner.
- Monitored financial progress of projects, produced status report and managed billing and collections for all project.
- Conducted research using internet and other resources in order to accommodate specific project needs.
- Performed a variety of accounting activities, such as preparing payroll, expense reports, purchase orders, invoices, payment, tracked customer billing and tax filing.
Sales Clerk
JK Tile Stores
04.2013 - 10.2013
- Greeted customers and identified their requirements.
- Prepared quotations for regular and customized orders.
- Processed sales invoice, receipts and payments.
- Verified clients statements and follow-up unpaid invoices.
- Managed inventory and kept storeroom clean and tidy.
- Occasionally worked at warehouse, assisted in checking of items against purchase orders and invoices before releasing items to customers.
Documentation Clerk
Rais Hassan Saadi& Co. LLC
08.2008 - 11.2012
- Recorded cargo manifest from origin to local system.
- Determined charges including D/O, THC, Freight Tariff and Demurrage/Detention.
- Dispatching arrival notices and issuing over 50 delivery orders per day.
- Prepared routine reports, and monitoring inventory reports for unclaimed and returned empty containers.
- Ensured client satisfaction by providing cargo progress updates through efficient use of tracking system.
- Responded to client telephone and email inquiries related to issues regarding billing, payment, vessel and shipment status, and effectively handled complaints in a professional manner.
- As Agents HMM, COSCO, ANL, MISC, BAY/ARC, KLINE, GMB, BBC
Billing Agent
Falcon Express Iraq Ltd
07.2006 - 05.2008
- Verified appropriate weight and account numbers of shipments while maintaining and reconciling 100% accuracy with the total outbound volume.
- Registered outbound shipments to FedEx system for billing purposes.
- Prepared invoice for outbound billing and submitted to FedEx for payment.
- Furnished other monthly report including Iraq Volume Report, Summary Charges Report for Bill to Consignee Shipments, Cash Outbound Report and Bill to Consignee/Cash Denials Report.
- Licensee of Federal Express Corporation
Course Coordinator
International Petroleum Center (IPC)
06.2006 - 06.2006
- Provided essential course administrative assistance, including maintaining administration files, candidate records, financial transactions, and course activities in accordance with documentation requirements.
- Managed efficient submission of training materials to accreditation bodies for approval.
- Collaborated with instructors to respond to candidate inquiries regarding course details.
Secretary
Dar Al Ummah Printing, Publishing & Distribution
10.2005 - 05.2006
- Provided administrative assistance for senior managers, including recording, preparing and organizing paperwork and other materials for meetings and conferences and arranging travel and expense reports.
- Responsible for management of office equipment and office space, including arranging set-up and operating and troubleshooting new office technology.
- Responded to client inquiries by providing relevant information, directing calls to appropriate personnel, relaying messages, and returning calls as necessary.
Assistant Head Cashier
Sharjah International Airport Duty Free Shops
07.2000 - 08.2005
- Supervised and coached junior cashiers, including training on cashiering system, cash register, and coordinating orientation sessions for new employees.
- Managed the counting, preparing, and reconciling of daily sales, as well as maintained a balanced safe and cash drawers for all cashiers.
- Changed foreign currency to local and processed deposit upon balance.
- Prepared accurate financial reports for finance and inventory managers, including documentation of daily sales, cash variance, cash register voids/errors, and current currency exchange rates.
- Dufry Sharjah (FZC)
Education
Bachelor of Science - Computer Science
Central Philippine University (CPU)
Jaro Iloilo City, Philippines01.2000
Skills
- Customer Satisfaction
- Data Entry
- Inventory Control Procedures
- Accounting support
- Shipment Tracking Software
- Effective Communication
- Cash Handling Accuracy
- Efficient Report Preparation
- MS Office Suite, Google Apps
- Accounting Software
- Flexibility/Adaptability
- Product Knowledge
- Documentation, Drafting, and Research
- POS systems
- Social Media and Search Engine Optimization
References
REFERENCES ARE AVAILABLE ON REQUEST
Timeline
Junior Engineering Administrator
Iloilo Development Corporation
09.2021 - Current
Administrative Supervisor
Iloilo Development Corporation
09.2021 - Current
Cashier
Willy’s Furniture Outlet
07.2017 - Current
Administrative Assistant
SGS Construction
03.2014 - 01.2016
Sales Clerk
JK Tile Stores
04.2013 - 10.2013
Documentation Clerk
Rais Hassan Saadi& Co. LLC
08.2008 - 11.2012
Billing Agent
Falcon Express Iraq Ltd
07.2006 - 05.2008
Course Coordinator
International Petroleum Center (IPC)
06.2006 - 06.2006
Secretary
Dar Al Ummah Printing, Publishing & Distribution
10.2005 - 05.2006
Assistant Head Cashier
Sharjah International Airport Duty Free Shops
07.2000 - 08.2005
Bachelor of Science - Computer Science
Central Philippine University (CPU)