Summary
Overview
Work History
Education
Skills
Timeline
Generic

Glenn Cruz

Dededo

Summary

Dynamic X-Ray Technologist and Patient Services Associate with a proven track record at American Medical Center, enhancing patient satisfaction and safety. Adaptable with an ability to blend technical skills with patient compassion. Focused on accuracy in financial transactions while showcasing meticulous attention to detail and a commitment to excellence in previous roles where it was required to do so.

Overview

10
10
years of professional experience

Work History

X-Ray Technologist

American Medical Center
Upper Tumon/Mangilao
08.2021 - Current
  • Provided compassionate support to patients experiencing anxiety or discomfort during procedures.
  • Contributed to a positive patient experience by providing clear instructions and addressing concerns before, during, and after procedures.
  • Completed x-rays safely by correctly using shielding equipment.
  • Practiced proper guidelines for radiation safety, infection control, and waste disposal practices.

Patient Services Associate

American Medical Center
Upper Tumon/Mangilao
04.2021 - 06.2021
  • Enhanced patient satisfaction by efficiently scheduling appointments and managing cancellations.
  • Practiced proper infection control in regards to COVID-19 regulations.
  • Collaborated with colleagues to maintain and upkeep front desk and waiting area to provide clean and organized environment for patients.

Supervisor

Slingshot Guam
Tumon
03.2014 - 11.2019
  • Oversaw daily operations of the facility and conducted daily inspections to insure staff and customer safety while ensuring smooth workflow.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Efficiently and accurately balanced cash drawer at the end of each shift, maintaining 100% accurate.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Sales Associate

Champions Sporting Goods
Upper Tumon/Mangilao
12.2016 - 02.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions.

Education

Certificate Of Completion - Nursing Assistance

Guam Marianas Training Center
Hagatna
04.2018

High School Diploma -

Okkodo Hish School
Dededo, GU
06.2011

Skills

  • Patient confidentiality
  • PACS proficiency
  • X-rays
  • HIPAA Compliance
  • Direct Patient care
  • Patient shielding techniques
  • Caring and Compassionate
  • Attention to Detail

Timeline

X-Ray Technologist

American Medical Center
08.2021 - Current

Patient Services Associate

American Medical Center
04.2021 - 06.2021

Sales Associate

Champions Sporting Goods
12.2016 - 02.2018

Supervisor

Slingshot Guam
03.2014 - 11.2019

Certificate Of Completion - Nursing Assistance

Guam Marianas Training Center

High School Diploma -

Okkodo Hish School
Glenn Cruz