Haanijo Atoigue
Summary
Dynamic Food ServSafe Manager with a proven track record at Ture Cafe, excelling in team management and customer service. Enhanced operational efficiency through effective training programs and robust inventory management systems, significantly improving customer satisfaction and reducing waste. Committed to maintaining health and safety standards while fostering a collaborative work environment.
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
1
1
year of professional experience
Work History
Food servsafe manager
Mr. Mark Mendiola
Mangilao, Gu
07.2025 - Current
- Managed daily operations, fostering teamwork and ensuring effective workflow.
- Developed training programs for new staff on company policies and operational procedures, enhancing their onboarding experience.
- Established inventory management systems to efficiently track supplies and reduce waste.
Servsafe manager/ waitress
Ture cafe
Mangilao , Gu
06.2025 - Current
- Managed daily operations, enhancing cafe service efficiency.
- Trained staff on customer service standards and cafe procedures, improving customer satisfaction.
- Oversaw inventory management and supply
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Resolved customer complaints to maintain positive dining experiences.
- Implemented health and safety protocols in food preparation areas.
- Collaborated with kitchen staff to ensure timely food delivery.
- Monitored staff performance and addressed issues.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
Homeschooled
Mangilao, Gu06-2026
Skills
- Team management
- Customer service
- Inventory management
- Employee training
- Health and safety
- Effective communication
- Project planning
- Verbal and written communication
- Relationship building
- Cross-functional teamwork
- Work prioritization
- Safety procedures
- Goal setting
- Regulatory compliance
- Cross-functional team management
- Customer relationship management (CRM)
- Time management
Other personal strengths
• work well with others
• fast learner
• great with pets (I have 3 of my own)
• always looking to learn more
• I’m dependable
• always punctual (never late always early)
• friendly
• helpful
Timeline
Food servsafe manager
Mr. Mark Mendiola
07.2025 - Current
Servsafe manager/ waitress
Ture cafe
06.2025 - Current
Homeschooled