Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ha’Lana Duenas

120 Anonas Court, Santa Rita ,Guam

Summary

Motivated and service-oriented professional with experience in community service and administrative support through the NDWG Program. Eager to contribute strong organizational and interpersonal skills in a Community Program Aide role focused on supporting municipal operations and helping village residents.

Overview

1
1
year of professional experience

Work History

Guam Department of Labor

NDWG Program - Hågat Mayor’s Office
03.2024 - 04.2025

• Assisted village residents at the service window, providing courteous and efficient support.

• Organized and archived community and administrative documents.

• Maintained accurate time-in and time-out logs for NDWG participants.

• Operated the switchboard phone and directed calls to appropriate departments.

• Received and delivered internal messages to staff members.

• Operated Xerox machine for copying and emailing official documents.

• Supported the preparation of Verification of Residency forms for constituents.

• Collaborated with maintenance staff to carry out village-wide tasks and services.

• Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.

Education

High School Diploma -

Career Tech Academy Charter School
Agat, GU
05.2023

Skills

    Costumer Service & Community Engagement

    Time Management & Log Maintenance

    Clerical & Office Support

    Telephone & Communication Etiquette

    Document Handling & Archiving

    Photocopying & Digital Document Distribution

    Team Collaboration & Task Support

    Knowledge of Municipal Procedures

Timeline

Guam Department of Labor

NDWG Program - Hågat Mayor’s Office
03.2024 - 04.2025

High School Diploma -

Career Tech Academy Charter School
Ha’Lana Duenas