Motivated and service-oriented professional with experience in community service and administrative support through the NDWG Program. Eager to contribute strong organizational and interpersonal skills in a Community Program Aide role focused on supporting municipal operations and helping village residents.
• Assisted village residents at the service window, providing courteous and efficient support.
• Organized and archived community and administrative documents.
• Maintained accurate time-in and time-out logs for NDWG participants.
• Operated the switchboard phone and directed calls to appropriate departments.
• Received and delivered internal messages to staff members.
• Operated Xerox machine for copying and emailing official documents.
• Supported the preparation of Verification of Residency forms for constituents.
• Collaborated with maintenance staff to carry out village-wide tasks and services.
• Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Costumer Service & Community Engagement
Time Management & Log Maintenance
Clerical & Office Support
Telephone & Communication Etiquette
Document Handling & Archiving
Photocopying & Digital Document Distribution
Team Collaboration & Task Support
Knowledge of Municipal Procedures