Hannah R. Baza

$54,080.00 annually | 40 hours per week

• Participates in contract interpretation and customer contact activities to provide for proper contract acquisition and fulfillment in accordance with company policies, legal requirements, and customer specifications of various annexes with the Guam BOS contract.
• Implements contract modifications or change orders issued under the contract, provide contract administration, and customer contact activities to provide for proper contract acquisition.
• Preparing and initiating correspondences, preparing charts for presentations and maintaining sensitive program data.
• Advises management of contractual rights and obligations, complies and analyzes data and maintains historical information.
• Examine estimates of material, equipment, services, costs, performance requirements and delivery schedules to ensure accuracy and completeness.

$51,625.00 annually | 40 hours per week

Recruitment:

• Communicated with hiring managers to identify staffing needs, determined job requirements, outlined qualifications and created job duties.
• Reviewed employment applications and job orders to match applicants with job requirements.
• Interviewed candidates and executed onboarding, orientation and benefits processes.
• Reviewed cost estimates and approved contract modifications to identify additional staffing needs.
• Monitored and tracked all full time employees (FTE) to ensure fulfillment of staffing plan.
• Coordinated recruitment efforts to hire off island applicants identified as Key Personnel within contract.
• Assisted with employee relations issues and resolutions.

Benefits:

• Coordinated benefits processing, including enrollments, terminations and claims.
• Communicated effectively via email, phone and face-to-face with plan participants to resolve issues pertaining to health and welfare benefits.
• Checked accuracy and completeness of benefits applications and documents.

Human Resources Information Systems:

• Regularly updated HR databases to reflect employee information, changes in benefits and other details.
• Processed salary changes stemming from merit increases, promotions bonuses and pay adjustments.
• Processed direct deposits, employee deductions, employer contributions and wage garnishments.

Quality Control:

• Inspected and interviewed employees and facilities for conformance to specifications and regulatory requirements.
• Documented nonconformities and recommended techniques for prompt resolution.
• Documented inspection results by completing reports and logs and summarizing and entering data into quality database.

$36,400.00 annually | 40 hours per week

Recruitment:

• Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
• Reviewed employment applications and job orders to match applicants with job requirements.
• Conducted candidate interviews to gain additional insight into professional background and skill set.
• Coordinated new employee onboarding with orientation scheduling and preparation.
• Processed, verified and maintained personnel-related documentation.
• Conducted exit interviews and completed employment termination paperwork.

Benefits:

• Coordinated benefits processing, including enrollments, terminations and claims.
• Communicated effectively via email, phone and face-to-face with plan participants to resolve issues pertaining to health and welfare benefits.
• Reviewed employee enrollments to verify accuracy, inputting information into company database.
• Updated and reconciled retirement, medical, dental, and supplemental insurance invoices.

Payroll:

• Produced and filed payroll reports every two weeks.
• Managed electronic timekeeping systems or manually collected and reviewed timesheets.
• Processed employee rehires, transfers, terminations and withholdings.
• Calculated and applied wage garnishments.
• Onboarded new employees in time reporting and payroll systems.
• Calculated and managed deductions for group health, life and disability insurance premiums.

$29,120.00 annually | 40 hours per week

• Sold, upsold and cross-sold products to bank customers to achieve revenue targets.
• Trained and coached less experienced team members in procedures, compliance standards and performance strategies.
• Handled daily team scheduling and properly staffed shifts.
• Helped customers open and close accounts, apply for loans and make sound financial decisions.
• Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.

$29,120.00 annually | 40 hours per week

• Ensured the branch is opened regularly as scheduled and the staff, officers, as well as the supplies and equipment, in good working order, are available for the efficient operation of the branch.
• Controlled supply of money on hand to meet branch's daily needs and legal requirements.
• Opened new checking, savings and lines of credit for customer accounts.
• Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loans.
• Educated customers on variety of loan products and available credit options to promote valuable decision-making.

$23,920.00 annually | 40 hours per week

• Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
• Processed customer orders and /or negotiated traveler's checks, savings bonds, wire transfers, foreign currency and cashier's checks.
• Processed loan payments, deposits from ATMs and night depository boxes.
• Ordered daily supply of cash and counted incoming cash.
• Demonstrated expertise in identifying and mitigating potential fraud and transaction risks.
• Maintained confidentiality of bank records and client information.

$19,760.00 annually | 40 hours per week

• Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
• Prepared or served hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
• Cleaned or sanitized work areas, utensils, or equipment.
• Trained workers in food preparation, and in service, sanitation, and safety procedures.
• Compiled and balanced cash receipts at the end of the day or shift.
• Performed various financial activities, such as cash handling and credit card transactions.