Summary
Overview
Work History
Education
Skills
Timeline
Generic

Harold PereZ

Dededo

Summary

Driven and punctual, with a proven track record at Grab Philippines, I excel in optimizing delivery routes and enhancing customer satisfaction. My professionalism and courtesy, combined with traffic rules compliance, significantly improve service quality. Skilled in cash handling and safety awareness, I consistently achieve positive feedback through exceptional service and reliability.

Overview

20
20
years of professional experience

Work History

Delivery Rider

Grab Philippines
2020.01 - Current
  • Handled cash transactions accurately while collecting payments upon delivery completion.
  • Reduced delivery times by effectively planning and optimizing routes based on traffic conditions and distance.
  • Enhanced customer satisfaction by ensuring timely deliveries and maintaining clear communication throughout the process.
  • Increased positive feedback from customers by providing exceptional service during pickups and dropoffs.

Customer Service Representative

Pandayan Bookshop
2011.07 - 2011.10

I am customer service specialist and also a merchandising assistant ,my nature work there is to replenish the merchandise that are not in the store and make some checking delivery item .also assigned in a cashier and in the end of the month have monthly inventory.

Customer Service Representative

Sandugo Sandals @ Tobys Sports
2005.01 - 2007.05

I am sales demo doing sales and sales inventory and currently before migrate here in Guam i am grab food delivery service in the Philippines because highly demand of that work.

Education

Bs Information Technically - Information Technology

AMA Computer College
San Fernando Pampanga
06.2009

Skills

  • Professionalism and Courtesy
  • Traffic Rules Compliance
  • Reliability and punctuality
  • Safety Awareness Training

Timeline

Delivery Rider

Grab Philippines
2020.01 - Current

Customer Service Representative

Pandayan Bookshop
2011.07 - 2011.10

Customer Service Representative

Sandugo Sandals @ Tobys Sports
2005.01 - 2007.05

Bs Information Technically - Information Technology

AMA Computer College
Harold PereZ