Continuous Learning
Heber Josué Herrera Flores
BACHELOR IN INTERNATIONAL BUSINESS ADMINISTRATION
Guatemala,GU
Summary
Experienced and talented professional with a strong background in project management, problem-solving, and effective communication. Brings 17 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Seeking a pivotal role in an innovative company where I can leverage my skills and expertise to contribute to its success.
Overview
18
18
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Project Coordinator
BICREDIT (BANCO INDUSTRIAL)
Guatemala City, Departamento de Guatemala
05.2022 - 03.2025
- Coordinated project management activities, resources, teams, and information.
- Collaborated to identify and define requirements, scope, and objectives.
- Assigned tasks to internal teams and assisted with agenda management.
- Acted as a point of contact and communicated project status to all participants.
- Served as a security officer for Visa and Mastercard franchises.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Project Analyst
BICREDIT (BANCO INDUSTRIAL)
Guatemala City, Departamento de Guatemala
06.2014 - 05.2022
- Generated and managed documentation and reports related to projects.
- Verified and analyzed data and information to align with project direction.
- Conducted Certification Tests (Test environments) and implementation in production.
Screen Operator
BICREDIT (BANCO INDUSTRIAL)
Guatemala City, Departamento de Guatemala
01.2008 - 06.2014
- Executed recording and various modifications tasks in different central systems (Mainframe Z Series Emulation, AZ7 Authorize)
Administrative Assistant
BICREDIT (BANCO INDUSTRIAL)
Guatemala City, Departamento de Guatemala
09.2007 - 01.2008
- Management of filing systems.
- Administrative support, carrying out tasks such as photocopying, filing, answering phones, recording messages and managing stationery and other materials.
Education
Master's in Digital Transformation - Digital Transformation And Strategic Innovation
Panamerican Business School (PBS)
Guatemala City, Guatemala 04.2024 - Current
Certification - Applied Artificial Intelligence To Marketing
Panamerican Business School (PBS)
Guatemala City, Guatemala 05.2024 - 10.2024
BBA - International Business Administration
Panamerican Business School (PBS)
Guatemala City, Guatemala 05.2021 - 06.2024
Bachiller Industrial Y Perito - Graphic Design
Liceo Mixto En Computación IXCHEL
Guatemala City, Guatemala 05.2002 - 10.2004
Skills
- Project management
- Problem-solving
- Time management
- Team leadership
- Attention to detail
- Flexible and adaptable
- Team coordination
- Strategic planning
- Stakeholder relationship management
- Task delegation
- Agile projects
Project coordination
Interests
Family time
Board games
Digital transformation
Change Management
Interdepartmental Collaboration
Timeline
Certification - Applied Artificial Intelligence To Marketing
Panamerican Business School (PBS)
05.2024 - 10.2024
Master's in Digital Transformation - Digital Transformation And Strategic Innovation
Panamerican Business School (PBS)
04.2024 - Current
Project Coordinator
BICREDIT (BANCO INDUSTRIAL)
05.2022 - 03.2025
BBA - International Business Administration
Panamerican Business School (PBS)
05.2021 - 06.2024
Project Analyst
BICREDIT (BANCO INDUSTRIAL)
06.2014 - 05.2022
Screen Operator
BICREDIT (BANCO INDUSTRIAL)
01.2008 - 06.2014
Administrative Assistant
BICREDIT (BANCO INDUSTRIAL)
09.2007 - 01.2008
Bachiller Industrial Y Perito - Graphic Design
Liceo Mixto En Computación IXCHEL
05.2002 - 10.2004
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