Hyobin Chon
Tamuning
Summary
Friendly and dependable professional with 3 years of experience as a receptionist and 1 year of experience as a cosmetologist at Oceans Beauty and Barbershop. Skilled in delivering excellent customer service, managing time efficiently in fast-paced environments, and communicating effectively in both English and Korean. Known for building strong client relationships, handling front desk operations smoothly, and working well both independently and as part of a team. Now seeking to bring my customer-focused mindset and strong interpersonal skills to a dynamic sales associate role.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cosmetologist
Oceans Beauty and Barbershop
Tumon
06.2024 - 06.2025
- Performed haircuts, color/chemical treatments, and styling for diverse clientele.
- Consulted with clients to determine their beauty preferences and needs.
- Maintained a clean and organized workspace to ensure safety and hygiene.
- Disinfect personal implements and tools.
Receptionist
Oceans Beauty and Barber Shop
Tumon
05.2021 - 05.2024
- Managed appointment scheduling for hairstylists and clients effectively.
- Maintained front desk area, ensuring a clean and organized environment.
- Coordinated and restocked salon supplies inventory.
- Scheduled and confirmed appointments.
- Greeted customers and provided them with assistance.
- Basic cleaning such as sweeping, moping, whipping down furnitures, cleaning shampoo bowls and restrooms, and displayed products.
- Assisted customers with their payment.
- Handled customer complaints professionally.
- Keep the appointment book updated.
Reservation Officer
Baldyga Group
Tumon
11.2019 - 03.2020
- Managed customer inquiries regarding reservations and availability.
- Assisted customers in selecting activity options and accommodations.
- Processed booking requests using reservation management software.
- Handled changes and cancellations efficiently for customer satisfaction.
- Maintained accurate records of customer reservations and transactions.
- Assisted customers via computer by providing confirmations, answering questions and offering general information.
- Reviewed guest information and payment options, checking for accuracy and completeness.
- Assisted payment through computer/software
- Assisted customers with booking, inquiries, and payment through phone.
Sales Associate
Trends x Case
Dededo
06.2019 - 11.2019
- Assisted customers with product selection and provided personalized service.
- Maintained store appearance by organizing merchandise and ensuring cleanliness.
- Operated cash register, processed transactions, and handled return items.
- Managed inventory by restocking shelves and tracking product availability.
- Educated customers on product features and benefits to support informed purchasing decisions.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Assisted customers with product selection, sizing and styling.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained up-to-date knowledge of store merchandise and policies.
- Restocked customer service areas such as checkouts, counters, and displays with clothes.
Sales Associate
Papaya
Dededo
09.2018 - 12.2018
- Assisted customers in selecting merchandise and provided product information.
- Maintained store cleanliness and organized merchandise displays effectively.
- Processed transactions accurately using POS systems and cash handling procedures.
- Handled customer inquiries, resolving issues to ensure satisfaction and repeat visits.
- Participated in inventory management, tracking stock levels and replenishing items timely.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
Education
Cosmetology Certificate - Cosmetology
Guam Community College
Mangilao, GU05-2024
High School Diploma -
Harvest Christian Academy
Barrigada, GU05-2020
Undergraduate - Business Administration
University of Guam
Mangilao, GUSkills
- Microsoft
- Bilingual(fluent in both Korean and English)
- Organization
- Time management
- Product sales
- Problem-solving skills
- Customer engagement
- Customer service
Certification
- Cosmetology License
Languages
Korean
First Language
English
Proficient (C2)
C2
References
References available upon request.
Timeline
Cosmetologist
Oceans Beauty and Barbershop
06.2024 - 06.2025
Receptionist
Oceans Beauty and Barber Shop
05.2021 - 05.2024
Reservation Officer
Baldyga Group
11.2019 - 03.2020
Sales Associate
Trends x Case
06.2019 - 11.2019
Sales Associate
Papaya
09.2018 - 12.2018
Cosmetology Certificate - Cosmetology
Guam Community College
High School Diploma -
Harvest Christian Academy
Undergraduate - Business Administration
University of Guam