Inina Topasna
Santa Rita
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Prepared and eager to expand work place experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Gatbo Industries Inc
07.2019 - Current
- Executed record filing system to improve document organization and management.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Assisted development and implementation of new administrative procedures.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Created and updated records and files to maintain document compliance.
Internship Student
Agana Shopping Center Management Office
12.2017 - 03.2018
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Sorted, organized, and maintained files.
- Interacted with customers by phone, email, or in-person to provide information.
- Answered and transferred incoming telephone calls, taking messages for various staff members.
- Provided clerical support, addressing routine, and special requirements.
Teacher
Chief Hurao Academy
01.2017 - 06.2017
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Incorporated multiple types of teaching strategies into classroom.
- Supported student physical, mental, and social development using classroom games and activities.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
Education
Southern High School
06.2019
Oceanview Middle School
2014
Harry S. Truman Elementary School
2009
Chief Hurao Academy
2005
Mount Carmel School
2004
Skills
- Scheduling
- Reception Oversight
- Workflow Optimization
- Calendar Management
- Research
- Bookkeeping
- Spreadsheet Management & Development
- Billing and Invoicing
- Database Entry
Certification
- Certificate of Completion for Guam Community College in Marketing
- Certificate of Mastery in Marketing at Guam Community College
Languages
CHamoru
Proficient
C2
Timeline
Administrative Assistant
Gatbo Industries Inc
07.2019 - Current
Internship Student
Agana Shopping Center Management Office
12.2017 - 03.2018
Teacher
Chief Hurao Academy
01.2017 - 06.2017
Southern High School
Oceanview Middle School
Harry S. Truman Elementary School
Chief Hurao Academy
Mount Carmel School
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