Isaiah Idelbong
Agat Village,GU
Summary
Proven Operations Manager and skilled Apprentice Welder, adept in stainless steel welding and enhancing operational efficiency. At Denanche Security Agency, led team improvements and significantly increased customer satisfaction. Known for exceptional teamwork, communication, and a results-driven approach, consistently exceeding employer expectations without compromising safety or quality. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Apprentice Welder
Cabras Marine Corp.
11.2023 - 07.2024
- Assisted senior welders in setting up equipment and preparing materials for each project.
- Received hands-on training on proper use and maintenance of welding tools and equipment.
- Continuously sought feedback from supervisors regarding performance improvements needed for successful progression toward journeyman status.
- Welded parts using arc, gas-shielded arc, submerged arc and gas equipment.
- Calibrated flow and pressure settings to build and maintain flames.
- Adapted to various working environments, quickly becoming proficient on new projects and with different materials.
- Demonstrated attention to detail when measuring, marking, and aligning workpieces for accurate assembly before welding commenced.
- Improved welding skills by consistently practicing and receiving feedback from experienced welders.
- Ensured safety standards were met by maintaining a clean and organized workspace.
- Gained experience with different welding techniques, such as MIG, TIG, and stick welding.
- Acquired proficiency in cutting methods such as plasma cutting, oxy-fuel cutting, and abrasive wheel cutting techniques.
- Welded metal components in vertical, overhead and flat positions.
- Maintained safety by wearing protective equipment, staying alert and following procedures.
- Cleaned material surfaces to remove dirt or excess acid using chemical solutions, wire brushes and grinders.
Operations Manager
Denanche Security Agency
12.2018 - 09.2023
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed systems and procedures to improve operational quality and team efficiency.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Interacted well with customers to build connections and nurture relationships.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Reported issues to higher management with great detail.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Education
High School Diploma -
Simon A. Sanchez High School
Yigo, GU06.2018
Skills
- Stainless Steel Welding
- Power Tools Operation
- Pipe welding
- Safety Procedures
- Aluminum Welding
- Oxy-Fuel Cutting
- Welding Symbols
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Multitasking
- Power Tool Operation
- Stick Welding
- Excellent Communication
- Critical Thinking
- Active Listening
- Effective Communication
- Hand and Power Tool Operation
- Decision-Making
- Power Tools
- Tool repair and maintenance
- Welding
- Equipment Operation
- Professionalism
- Sheet Metal Fabrication
- Written Communication
- Operations Planning
Timeline
Apprentice Welder
Cabras Marine Corp.
11.2023 - 07.2024
Operations Manager
Denanche Security Agency
12.2018 - 09.2023
High School Diploma -
Simon A. Sanchez High School
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