Jacob Suzuki
Hagåtña
Summary
Dedicated server with exceptional customer service skills, adept at enhancing guest interactions and fostering loyalty. Known for adaptability and teamwork in high-volume dining environments.
Motivated Server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
5
5
years of professional experience
Work History
Server
The New House of Chin Restaurant
04.2025 - Current
- Delivered exceptional customer service by efficiently managing orders and addressing guest inquiries.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Assisted in training new servers on menu knowledge and company policies.
- systems, ensuring error-free transactions.
- Adapted quickly to changing restaurant environments during peak hours, enhancing workflow efficiency.
- Developed strong rapport with regular customers, fostering loyalty and repeat business.
- Contributed to team success through effective communication and support during busy shifts.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Summer Youth Employee
Pbs Guam Kgtf Channel 12
Mangilao, Guam
06.2023 - 08.2023
- Assisted in production of daily news segments, ensuring timely and accurate content delivery.
- Operated audio and video equipment for live broadcasts, enhancing viewer experience and engagement.
- Collaborated with team members to research stories, improving content relevance and audience interest.
- Supported promotional activities, increasing visibility of channel programs within the community.
- Participated in training sessions to enhance technical proficiency and operational knowledge in broadcasting.
- Developed a strong work ethic through punctual attendance, consistent effort, and adherence to deadlines.
- Demonstrated adaptability by quickly adjusting to new tasks and responsibilities as needed throughout employment tenure.
- Enhanced teamwork skills by collaborating with peers on various projects.
- Improved communication skills through daily interactions with colleagues and supervisors.
- Contributed to a safe and clean work environment by adhering to established guidelines and protocols.
- Fostered positive working relationships with colleagues, promoting a collaborative atmosphere conducive to productivity.
Summer Youth Employee
Pbs Guam Kgtf Channel 12
Mangilao, Guam
07.2022 - 08.2022
- Managed inventory of studio supplies, maintaining organized workspace for efficient operations.
- Developed skills in editing software, contributing to polished final broadcasts and presentations.
- Strengthened problem-solving capabilities while troubleshooting issues that arose during daily tasks.
- Participated in training sessions, gaining valuable knowledge applicable to future job opportunities.
- Gained organizational skills by managing event setup and breakdown processes.
- Collaborated with team members on various initiatives, demonstrating strong interpersonal skills for group success.
- Supported administrative staff, streamlined file management, and improved office organization.
- Enhanced team communication and project coordination by participating in planning meetings and providing timely updates.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Cleaned and straightened work areas to maximize productivity and safety.
Summer Youth Employee
Pbs Guam Kgtf Channel 12
Mangilao, Guam
06.2021 - 08.2021
- Assisted in production of daily news segments, ensuring timely and accurate content delivery.
- Operated audio and video equipment for live broadcasts, enhancing viewer experience and engagement.
- Collaborated with team members to research stories, improving content relevance and audience interest.
- Managed inventory of studio supplies, maintaining organized workspace for efficient operations.
- Developed skills in editing software, contributing to polished final broadcasts and presentations.
- Participated in training sessions to enhance technical proficiency and operational knowledge in broadcasting.
- Developed a strong work ethic through punctual attendance, consistent effort, and adherence to deadlines.
- Demonstrated adaptability by quickly adjusting to new tasks and responsibilities as needed throughout employment tenure.
- Enhanced teamwork skills by collaborating with peers on various projects.
- Improved communication skills through daily interactions with colleagues and supervisors.
- Contributed to a safe and clean work environment by adhering to established guidelines and protocols.
- Participated in training sessions, gaining valuable knowledge applicable to future job opportunities.
Education
High School Diploma -
Father Duenas Memorial School
Mangilao, Guam05-2024
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Safe food handling
- High volume dining
- Tableside etiquette
- Menu presentation
- Positive guest interactions
- Positive and professional
- Reliable and responsible
- Warm and friendly
Timeline
Server
The New House of Chin Restaurant
04.2025 - Current
Summer Youth Employee
Pbs Guam Kgtf Channel 12
06.2023 - 08.2023
Summer Youth Employee
Pbs Guam Kgtf Channel 12
07.2022 - 08.2022
Summer Youth Employee
Pbs Guam Kgtf Channel 12
06.2021 - 08.2021
High School Diploma -
Father Duenas Memorial School