Jaedene Camacho
San Antonio,Texas
Summary
Accomplished professional with a proven track record at Asc Trust, adept in database management and client relations. Excelled in maintaining confidentiality and delivering exceptional customer service, consistently exceeding performance metrics. Skilled in Microsoft Office and teamwork, demonstrating significant improvements in administrative efficiency and client satisfaction.
Overview
6
6
years of professional experience
Work History
Client Service Representative
Asc Trust
06.2023 - Current
- Handled sensitive client information with discretion, ensuring confidentiality at all times.
- Delivered outstanding customer service by maintaining a professional demeanor during high-pressure situations.
- Managed incoming calls, providing prompt and accurate information to clients about products and services.
- Maintained accurate record-keeping with proactive attention to client information updates.
- Developed strong relationships with clients through proactive outreach and regular check-ins on progress and satisfaction.
- Participated in regular meetings with management to discuss performance goals, strategies for improvement, and ongoing challenges faced by the team.
- Consistently met or exceeded performance metrics while juggling multiple tasks effectively under tight deadlines.
Administrative Assistant
Big Boys Heavy Equipment
04.2019 - Current
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Clerk/Paper Runner
Dominic & Associates
06.2022 - 02.2023
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Office Administration Assistant
Takagi & Associates, Inc. Professional Insurance Consultants
08.2019 - 12.2021
- Safeguarded sensitive information with strict adherence to confidentiality policies when handling personnel records and confidential documents.
- Managed multiple priorities simultaneously through effective time management practices, ensuring all tasks were completed on schedule while maintaining a high level of accuracy.
- Enhanced office efficiency by streamlining administrative processes and implementing new organizational systems.
- Supported successful project completion by coordinating resources, tracking progress, and ensuring deadlines were met.
- Expedited daily operations by efficiently sorting incoming mail for distribution to the appropriate recipients within the organization.
Education
High School Diploma -
John F. Kennedy High School
Tamuning, Guam06-2017
Skills
- Client relations
- Database management
- Teamwork and collaboration
- Microsoft office
- Computer proficiency
- Strong verbal communication
- Organization
Timeline
Client Service Representative
Asc Trust
06.2023 - Current
Clerk/Paper Runner
Dominic & Associates
06.2022 - 02.2023
Office Administration Assistant
Takagi & Associates, Inc. Professional Insurance Consultants
08.2019 - 12.2021
Administrative Assistant
Big Boys Heavy Equipment
04.2019 - Current
High School Diploma -
John F. Kennedy High School
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