Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Certification
Interests
Timeline
Generic

Jairo Rodriguez

Programmer
Guatemala City

Summary

Proven track record of exceeding sales targets at Comercializadora Rodriguez Y De La Llana by leveraging exceptional customer service and computer skills. Demonstrated ability to foster team collaboration, mentor junior staff, and develop strong client relationships, resulting in increased revenue and customer satisfaction. Adapted quickly to new technologies, showcasing a blend of interpersonal and technical competencies.

Overview

6
6
years of professional experience
3
3
years of post-secondary education
1
1
Certification

Work History

Amazon Costumer Service

247.ai
06.2023 - 07.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Learned and adapted quickly to new technology and software applications.
  • Resolved problems, improved operations and provided exceptional service.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Primary School English Teacher

2nd. Home.
01.2022 - 10.2022
  • Communicated effectively with parents and guardians regarding student progress, addressing concerns proactively to foster positive relationships.
  • Facilitated peer editing sessions among students, fostering collaboration and critical thinking skills in the revision process.
  • Boosted student confidence and participation through the use of positive reinforcement strategies.
  • Supported English language learners by incorporating visual aids and differentiated instruction techniques into lessons.
  • Assessed student progress regularly, adapting instruction to meet individual needs and promote growth.
  • Incorporated diverse literature selections into curriculum, exposing students to various perspectives and promoting cultural awareness.
  • Utilized multimedia resources such as videos, audio recordings, and online tools to supplement traditional teaching methods and capture students'' interest in English content.
  • Managed classroom behavior effectively, utilizing redirection strategies and collaborating with support staff as needed.

Sales Supervisor

Comercializadora Rodriguez Y De La Llana
01.2019 - 12.2021
  • Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
  • Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
  • Developed strong relationships with key clients, resulting in repeat business and increased revenue.
  • Increased customer satisfaction by addressing and resolving client concerns efficiently.
  • Analyzed sales data to set quotas and assess potential areas of growth.
  • Organized weekly team meetings to discuss progress, challenges, and opportunities for growth.
  • Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
  • Mentored junior staff members, fostering professional development and career progression within the organization.

Education

System Engineer - Engineering Technology

Mesoamerciana University (Curently College Student
Guatemala City, Guatemala
01.2023 - Current

High School Diploma -

Centro De Estudios Diversificados (CED)
Quetzaltenango, Guatemala
01.2018 - 10.2019

Skills

Friendly, Positive Attitude

Teamwork and Collaboration

Computer Skills

Customer Service

Additional Information

I am an experienced and passionate English instructor with a strong background in both traditional and online teaching, since Pandemic I start to improve my teaching skills online, because it was very hard for some parents gave the accurate education from home to them childs. I worked by the 2dn. Home school and also give private lessons to childs and young people. My expertise lies in creating engaging, interactive lessons tailored to individual learning styles, ensuring that each student reaches their full potential. I have a proven track record of helping students improve their language skills, from basic grammar to advanced conversation English. I am well-versed in using various online platforms and digital tools to enhance the learning experience, making my classes not only effective but also enjoyable. My commitment to fostering a supportive and motivating environment, combined with my deep understanding of English language teaching methodologies, makes me the ideal candidate to help learners achieve their goals. If you're looking for a dedicated, adaptable, and results-oriented English instructor who can deliver high-quality education in an online setting, I am confident that I am the best choice for your needs.

I possess foundational programming skills gained through self-study and hands-on practice in various coding languages. My experience includes working with languages such as Python, JavaScript, C++ and HTML/CSS, where I have developed basic applications and scripts. I have a keen interest in problem-solving and have applied my programming knowledge to automate simple tasks, create interactive websites, and develop small-scale projects. While I am still in the early stages of my programming journey, I am eager to continue learning and expanding my skill set. My approach to programming is characterized by a strong attention to detail, logical thinking, and a passion for technology. I am confident that my growing abilities in programming will allow me to contribute effectively to projects and collaborate with more experienced developers. I am enthusiastic about opportunities to further develop my programming skills and apply them in practical, real-world scenarios.

Languages

Spanish
Native or Bilingual
English
Full Professional

Certification

Customer Service Agent

Interests

Developing Programs

Help elder people

Language lessons

Timeline

Amazon Costumer Service

247.ai
06.2023 - 07.2024

Customer Service Agent

06-2023

System Engineer - Engineering Technology

Mesoamerciana University (Curently College Student
01.2023 - Current

Primary School English Teacher

2nd. Home.
01.2022 - 10.2022

Sales Supervisor

Comercializadora Rodriguez Y De La Llana
01.2019 - 12.2021

High School Diploma -

Centro De Estudios Diversificados (CED)
01.2018 - 10.2019
Jairo RodriguezProgrammer