Summary
Overview
Work History
Skills
Additional Information
Timeline
Generic

JAKE-EARL CALVO

P.O. BOX 4820, HAGATNA,GUAM

Summary

Highly efficient [Job Title] well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Detail-oriented individual successful at providing excellent customer service by maintaining positive attitude. Offering [Number]-year background in cleaning and sanitizing work areas, equipment, utensils and dishes. Motivated [Type] Service Crew Member bringing [Number] years of experience and advanced [Type] and [Type] skills. Eager to apply abilities to new role at [Company] focused on keeping customers satisfied and operations running smoothly. Reliable [Type] Service Crew Member knowledgeable about [Area] operations and compliance standards. Hardworking team member with [Number] years of experience and flexible schedule. Capable [Job Title] with [Number] years of experience in serving [Type] food. Talented at taking orders, filling special requests and preparing food. Professional and calm when managing many tasks at once and helping customers. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hospitable individual with expertise in safe food preparation. Versed in menu development and payment collection. Accurately takes orders and prepares daily food items to satisfy customers. Adaptable [Job Title] accurate in completing orders, replenishing serving stations and cleaning spills. Assists servers by collecting payments, issuing receipts and setting order trays before delivering food to customers' tables. Light-hearted and friendly professional skilled in customer service. Effective Crew Member focused on delivering exceptional cleaning and maintenance services to customers. Dedicated, focused and knowledgeable regarding environmentally friendly cleaning products. Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals. Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs. Experienced [Job Title] with [Number] years in service industry. Skillfully delivers high-quality service and promote customer loyalty. Dedicated to team and business success. Hardworking [Job Title] well-educated in [Type] kitchen equipment operations. Offering [Number] years of extensive experience in washing utensils, cleaning workspaces and removing trash. Work efficiently over long hours in extreme temperatures.

Overview

5
5
years of professional experience

Work History

Service Crew Member

Wendys Restaurant
05.2019 - Current
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Collaborated with team members to meet high standards of service during peak hours.
  • Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
  • Prepared food items accurately and quickly, adhering to strict food safety guidelines.
  • Maintained a clean and organized work environment for improved customer experiences.
  • Kept customers and crew areas organized.
  • Kept all prep areas clean by sweeping, mopping and washing down counters.
  • Ensured timely delivery of orders by prioritizing tasks according to demand during busy periods.
  • Adhered to company policies and procedures consistently, contributing to a positive workplace culture.
  • Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
  • Contributed to the achievement of sales targets through upselling food items when applicable.
  • Assisted team members with tasks, increasing overall efficiency and achieving improved customer satisfaction.
  • Resolved customer complaints promptly and professionally, maintaining a focus on overall satisfaction.
  • Assisted in training new crew members, ensuring they were well-equipped to provide quality service.
  • Promoted a safe dining experience by enforcing proper sanitization practices among team members during shifts.
  • Provided exceptional customer service, resulting in increased repeat business and positive reviews.
  • Monitored supply inventory and ordered more to maintain smooth and efficient workdays.
  • Streamlined order processing by communicating effectively with fellow crew members and management staff.
  • Demonstrated flexibility in scheduling availability, often filling in last-minute shifts when necessary for smooth operation continuity.
  • Operated kitchen equipment safely and efficiently, minimizing accidents and downtime.
  • Continuously engaged in learning opportunities such as workshops or trainings to improve personal performance within the role.
  • Supported management with inventory tasks, helping maintain appropriate stock levels for efficient operations.
  • Assisted in dining room by removing soiled dishes during meal service and transporting to kitchen for washing.
  • Cooked, prepared and bagged food for customers.
  • Operated cash registers and POS systems, handling over $[Amount] in cash daily.
  • Repaired equipment quickly and accurately, consistently inspecting work to verify functionality and correctness.
  • Recorded detailed daily progress notes and tracked daily issues, productivity and supplies used.
  • Verified freshness of food and ingredients by checking for quality, keeping track of new and expired items and rotating stock.
  • Calculated totals, processed payments and issued receipts.
  • Troubleshot equipment issues, increasing lifespan of tools through preventive maintenance and repairs.
  • Recognized for exemplary performance through employee awards or commendations on several occasions.
  • Trained contracted employees on specific tasks, monitoring work for safety, efficiency and overall project progress.
  • Measured and recorded storage temperatures for frozen, cold and hot items.
  • Delegated tasks to employees, taking skill, availability and project needs into consideration.
  • Displayed strong leadership skills through mentorship of junior crew members looking to advance within the organization.
  • Prepared salads, soups and sandwiches for customers.
  • Observed customer purchases in line and differentiated between standard portions.
  • Completed milkshakes and ice cream desserts for customers.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Brewed coffee and tea and changed out drink station syrups.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
  • Delivered exceptional service as illustrated through multiple positive Yelp reviews.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Reconciled receipt totals, cash and credit payments to address shortages.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Backed up servers by setting up trays and completing some food deliveries.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Accurately operated cash register to process customer payments.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Escalated problems or complaints to relevant supervisor or manager for resolution.
  • Stocked shelves to organize aisles in assigned department.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Collaborated with team members to complete orders.
  • Assisted other team members to achieve goals.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked well with teammates and accepted coaching from management team.
  • Operated convection ovens and steamers to cook meats, rice and baked food items.
  • Scheduled workers for temp jobs, drafted contracts and handled documentation.
  • Talked with customers about project specifications, budgets and timelines for top-notch customer service.
  • Restored original condition of cast iron ware through proper seasoning.

Skills

  • Customer Service
  • Cleaning and sanitizing
  • Verbal and written communication
  • Strong Work Ethic
  • Team Collaboration
  • Food safety knowledge
  • Efficient task completion
  • Cleanliness and hygiene
  • Food preparation procedures
  • Scheduling
  • Food Safety
  • Cash Handling
  • Stress Tolerance
  • Safe handling standards
  • Hospitality service expertise
  • Order delivery practices
  • Reliability and punctuality
  • Order Accuracy
  • Basic food preparation
  • Payment Processing
  • Inventory Management
  • Ordering Procedures
  • Assembly line experience
  • Teamwork and Collaboration
  • Problem-Solving
  • Integrity and Honesty
  • Clear Communication
  • Customer Engagement
  • Time Management
  • Inventory Restocking
  • Flexible Schedule
  • Taking Orders
  • Safety
  • Initiative and Self-Motivation
  • Safety awareness
  • Food Preparation
  • Creativity and Innovation
  • Safe Food Handling
  • Drive-Thru Operations
  • Cleaning
  • Supplies Monitoring and Restocking
  • Telephone Etiquette
  • Valid Driver's License
  • Crew Leadership
  • Handling Complaints
  • Dependable and Cooperative
  • Payment Transactions

Additional Information

Hobbies:



Volunteer Work:

Timeline

Service Crew Member

Wendys Restaurant
05.2019 - Current

Similar Profiles

CREATE PROFILE
JAKE-EARL CALVO