Summary
Overview
Work History
Education
Skills
Timeline
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JamaaI Ilesugam

Yona,Guam

Summary

I have skills in various areas ranging from hospitality to security. I am a team player, hard worker and passionate worker. I like to meet certain timelines or goals that are set to ensure perfect services. Punctuality is very important to me. It shows professionalism and commitment. I am always willing to learn new things to better myself. I also like proving myself when given the chance to.

Overview

7
7
years of professional experience

Work History

Security Officer

Servpac
Mililani, Hawaii
04.2023 - 05.2024
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises.
  • Monitored cameras for both facilities at Kalihi and Mililani.


Field Technician

Precision Diagnostics
Wahiawa,Hawaii
11.2022 - 06.2023
  • Communicated with supervisor to report progress, discuss issues and seek guidance.
  • Kept detailed records of field measurements and data.
  • Minimized potential hazards through adherence to safety guidelines during all field assignments.
  • Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
  • Collect Samples from clients.
  • Input client information to spreadsheet.
  • Clean and sanitize our work desk.

Sales Associate

Cricket Wireless
Wahiawa, Hawaii
04.2022 - 11.2022
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about their phone, accessories or their plan.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Solved customer challenges by offering relevant products and services.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Retail Sales Associate

Moda Ginos
Tamuning,Guam
04.2021 - 10.2021
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Answers phone calls.
  • Unload store shipments and bring to warehouse.
  • Count inventory when Back to School season and graduation season is over.

Cashier

Mililani Restaurant
11.2019 - 03.2020
  • At Mililani Restaurant I worked as a cashier in the front
  • Taking customers’ orders in person and through the phone
  • I packed customers orders when they are finished and double checking that the orders are correct
  • When closing time comes, I wiped down the tables and trays and vacuuming and mopping the restaurant.

Houseman

Ladera Towers
03.2019 - 05.2019
  • At Ladera Towers I worked as a Houseman for a couple months
  • Only because I was still in High School
  • My duties were to clean and dust down the rooms that were vacant, sweep the hallways and the elevator and make my way down to the parking lot
  • Also washing and folding the linens.

Bell Staff

Leo Palace Resort
06.2017 - 08.2017
  • Working as a Bellman for the summer was my first job ever
  • I stood at the main buildings front door and greeted guests as they entered and left the hotel
  • I monitored the shuttle buses schedule and announced the times on the lobby when needed
  • I unloaded guests’ luggage when they arrive to the hotel and if the guests were VIP, I would take their luggage up to their room.

Education

High School Diploma -

George Wahington High School
Mangilao,Guam
06.2019

Skills

  • Report Writing
  • Incident Reporting
  • General security
  • CCTV Surveillance
  • Customer Service
  • Teamwork
  • Teamwork and Collaboration
  • Cash Handling
  • Time Management
  • Customer Assistance
  • Retail Sales
  • Store Opening and Closing
  • Hotel operations understanding
  • Positive demeanor
  • Professional Appearance
  • Work Ethic and Integrity
  • Cleaning and sanitizing
  • Order Taking
  • Product restocking
  • Housekeeping
  • Mopping and sweeping
  • Hospitality background

Timeline

Security Officer

Servpac
04.2023 - 05.2024

Field Technician

Precision Diagnostics
11.2022 - 06.2023

Sales Associate

Cricket Wireless
04.2022 - 11.2022

Retail Sales Associate

Moda Ginos
04.2021 - 10.2021

Cashier

Mililani Restaurant
11.2019 - 03.2020

Houseman

Ladera Towers
03.2019 - 05.2019

Bell Staff

Leo Palace Resort
06.2017 - 08.2017

High School Diploma -

George Wahington High School
JamaaI Ilesugam