Janelle Pamela R. Duenas

40 hours/week

• Create, update and maintain the project submittal log & all other project specific quality control reports
• Document weekly QC meetings with the Marianas OICC and key stakeholders and provide written minutes as described in project specific contract documents
• Verify and documents that all materials received for the project are in conformance with the approved submittal, are handled & store properly and are acceptable for use in the project
• Collaborated with key stakeholders to implement process improvements for better product consistency.

40 hours/week

• Effectively collaborating with Customer Experience Manager to enhance customer experience
• Collaborating with the corporate merchandising team to optimize product selection across all major store categories (Cosmetics & Fragrance, Food & Gifts, Fashion)
• Collaborate with senior leadership to develop and implement strategies for daily operations
• Prepare and deliver performance appraisals providing relevant and specific feedback
• Maintain and enhance local and off island brand relationships, while upholding confidentiality in sales and performance related information
• Participate in the development and execution of merchandise strategy including promotions, seasonal buys, etc

40 hours/week

• Supported the General Manager in planning and executing strategies to optimize daily operations and achieve company goals
• Monitored and resolved operational challenges to maintain efficiency
• Led and mentored staff and department managers, delivering constructive feedback and cultivating a supportive and collaborative work environment
• Implemented strategies to enhance customer satisfaction and retention
• Assisted in budget creation, financial analysis, and performance reporting
• Recommended strategies to optimize costs and drive profitability
• Collaborated with the corporate team to develop and implement effective business strategies aligned with organizational goals

40 hours/week

• Ensure that the sales floor has high energy, positive floor experience for both staff and customers
• Review sales productivity and individual sales team members on a consistent basis to ensure that we increase and improve team productivity
• Lead and coach team members in consistently growing their skills, confidence, and effectiveness in their roles
• Prepare and deliver performance appraisals providing relevant and specific feedback
• Participate in recruitment and selection of Team Leaders and sales staff
• Consistently communicated with local and corporate merchants regarding sales opportunities with the department
• Maintain and enhance local brand relationships, while upholding confidentiality in sales and performance related information
• Participate in the development and execution of merchandise strategies including promotions, seasonal buys, etc

38 hours/week

• Supervise, coach and train the sales team daily to assist them to consistently grow in skills, confidence and effectiveness in their roles
• Work continuously with PSM to increase and improve team productivity (coming up with creative incentives to motivate the team)
• Ensure Team the Sales Associates have clear goals and objectives which remain focused on the customer experience and productivity targets

36 hours/week

• Assists in providing innovative ideas for displays for brand promotions every month
• Takes charge of ensuring merchandise are of ample supply in order to achieve monthly target
• Develops strong selling techniques which resulted as a top seller for the months of April to July2010
• Assists in processing inventory annually
• Leads the team by promoting the brand image through personal image, demonstrating excellence through execution of merchandise and presentation according to standard

20 hours/week

• Assisted in recruitment and selection of new employees in the Outrigger Guam Resort
• Assisted in writing Banquet Event Orders for the Catering Sales department
• Oversaw the daily operations within the Banquet and Catering Sales department

36 hours/week

• Assisted in driving the business as a makeup artist for the following brands: Lancôme, Bobbi Brown, Dior, Chanel, Anna Sui, Helena Rubenstein, Clinique, & Givenchy
• Assisted with the Miss Guam Universe Runway Cat Walk at DFS Galleria in the years of2008 and2009
• Recognized as top seller by the Vendor of Clinique in the year2009