Jashae Nichole Manley
Ordot
Summary
Flexible Medical Administrative Assistant passionate about patient care and aptitude for front desk duties. Skilled in appointment scheduling, efficient data entry, and health records maintenance. Additional strengths include staff communication and digital data input.
Overview
13
13
years of professional experience
Work History
Medical Assistant
Guam Radiology Consultants
11.2021 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled & reschduled patient appointments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Taught patients about medications, procedures, and care plan instructions.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Measured patient pulse oximetry.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Supported duties for diagnostic and technical treatment procedures, such as monitoring patient surgical results, transcribing physician notes from surgical procedures.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Supported office staff and operational requirements with administrative tasks.
- Organized paperwork such as charts and reports for office and patient needs.
- Greeted patients and provided required paperwork to facilitate services.
- Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
- Called patients to confirm scheduled appointments day in advance.
- Generated reports and logged patient information for reliable records.
- Provided educational documents and pamphlets to patients.
- Performed various administrative tasks by filing, copying and faxing documents.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Registered and verified patient records before triage with most up-to-date information.
- Conducted patient intake interviews, recording and documenting relevant information.
- Prepared and processed patient referrals and transfer requests.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Answered phone calls and messages for physician - medical facility, scheduling appointments, and handling patient inquiries.
Medical Assistant
Center for Women's Health
02.2021 - 06.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Assisted physicians with minor surgeries, including preparing procedure room and sterilizing instruments.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Taught patients about medications, procedures, and care plan instructions.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Verified patient insurance coverage and collected required co-payments.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient pulse oximetry.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
Driver
Atkins Kroll
11.2015 - 02.2021
- Transport vehicles from the Port Authority of Guam to AK main facility.
Operator
Your Service, Marriott Resort & Spa
08.2011 - 01.2012
- Maintain relationships with guests inside & outside the hotel
- Directed calls within & from outside lines
- Kept up with hotel occupancy, filing, Guest changes, hotel communication, and Guestware.
Recreational Attendant
Marriott Resort & Spa
07.2011 - 08.2013
- Maintained Fitness Center, kept up with member & guest gym laundry
- Process of membership fees.
Office Assistant ( Volunteer )
University of Guam CFA Department
01.2011 - 05.2011
- Answered phones, filed faculty documents, took on errands for staff.
Office Assistant
University of Guam Trio ETS Program
04.2010
- Answered phones, filed student documents, took on errands for staff.
Teaching Assistant Volunteer
University of Guam Trio ETS Program
04.2009
- Assisted tutors with secondary students
- Helped maintain a good environment.
Education
High School Diploma -
George Washington High School
Mangilao, GU05.2011
Skills
- Time Management
- Microsoft Word
- Assessing Conditions
- Reading Comprehension
- Scheduling Expertise
- Practitioner Support
- Office Supplies and Inventory
- Patient Care and Confidentiality
- Effective Communication
- Excellent Phone Demeanor
- Typing Skills
Additional Information
- Honors/Awards: , English Scholarship – Summer Session B Participant (June 2011) University of Guam Trio Programs Directors Award (May 2011) George Washington High School Senior Council Completion Award (May 2011) University of Washington ThinkQuest Finalist; (Summer 2008 )
Timeline
Medical Assistant
Guam Radiology Consultants
11.2021 - Current
Medical Assistant
Center for Women's Health
02.2021 - 06.2021
Driver
Atkins Kroll
11.2015 - 02.2021
Operator
Your Service, Marriott Resort & Spa
08.2011 - 01.2012
Recreational Attendant
Marriott Resort & Spa
07.2011 - 08.2013
Office Assistant ( Volunteer )
University of Guam CFA Department
01.2011 - 05.2011
Office Assistant
University of Guam Trio ETS Program
04.2010
Teaching Assistant Volunteer
University of Guam Trio ETS Program
04.2009
High School Diploma -
George Washington High School
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