Jaylina Mateo
Hagatna
Summary
Reliable employee seeking manager position. Offering excellent communication and good judgment.
Enthusiastic Head Cashier with 4 years of experience helping customers complete transactions. Well-versed in fielding customer questions, providing recommendations and ringing up purchases on POS cash registers. Recognized for increasing sales by promoting current deals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manager/Cashier
Tutujan Quick Stop
02.2019 - Current
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Assisted customers by answering questions and fulfilling requests.
- Managed change funds for cash register.
- Onboarded new employees with training and new hire documentation.
- Handle payroll and W2's.
Manager/Waitress Supervisor
House Of Chin Fe
01.2017 - 11.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
High School Diploma -
George Washington High School
Mangilao Bachelor of Science - Accounting
University of Phoenix
Arizona 07.2026
Skills
- Refunds and Exchanges
- Customer Service Management
- Stock Management
- Supply Restocking
- Shift Scheduling
- Cash Handling
- Positive Attitude
- Multi-Tasking Skill
Certification
- Manager( Serve Safe) , Tutujan Quick Stop -8/2021-8/2026
Timeline
Manager/Cashier
Tutujan Quick Stop
02.2019 - Current
Manager/Waitress Supervisor
House Of Chin Fe
01.2017 - 11.2021
High School Diploma -
George Washington High School
Bachelor of Science - Accounting
University of Phoenix
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