Jayourin Teresio
Tumon,Guam
Summary
Customer-focused housekeeper with issue resolution experience and knowledge of safety procedures. Bilingual and personable with "can-do" attitude. Established background as room attendant for five-star resort. Responsible individual with experience working at several hotels and resorts in a housekeeping capacity. Looking to bring reliable and well-developed skills as a guest room attendant to a new organization.
Overview
4
4
years of professional experience
Work History
Room Attendant
Pacific Islands Club Guam
09.2023 - Current
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
- Enhanced guest satisfaction by providing thorough and timely room cleaning services.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Cashier
U R Market
12.2021 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Helped customers complete purchases, locate items, and join reward programs.
Sales Assistant
Yudu Corp
05.2021 - 12.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Collaborated with team members to achieve a cohesive and efficient store environment.
Stocker
Kennys
02.2020 - 04.2020
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as [Number] pounds.
- Greeted customers and directed to requested products.
Education
Computer And Information Sciences
Simon Sanchez High School
Yigo08.2018
Skills
- Housekeeping
- Teamwork
- Housekeeping knowledge
- Bed making proficiency
- Cleaning techniques
- Cash Handling
- Goal-Oriented
- Stock management
- Cash Register Operation
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
Timeline
Room Attendant
Pacific Islands Club Guam
09.2023 - Current
Cashier
U R Market
12.2021 - 05.2023
Sales Assistant
Yudu Corp
05.2021 - 12.2022
Stocker
Kennys
02.2020 - 04.2020
Computer And Information Sciences
Simon Sanchez High School
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