Jeffrey Mauricio Enriquez Salvador

Law Student (7th Semester)

Guatemala City

Summary

Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.

Overview

years of professional experience

year of post-secondary education

Certification

Languages

Work History

Operations Supervisor

Transactel S.A.

11.2017 - 05.2025

Supervised and led teams, achieving set goals and metrics.
Managed schedules and operational activities, including coaching, follow-ups, and addressing the needs of agents and managers.
Managed internal communications, including emails related to birthdays and recognizing top performers.

Education

High School Diploma - Sciences and Letters with a Focus on Computing

Escuela Normal Central para Varones

01.2014 - 01.2015

Skills

Highly dynamic and adaptable
Diligent decision-making
Quick thinking
Strong critical thinking
Problem-solving abilities
Conflict resolution-oriented approach

Efficient time and resource management
Leadership skills
Compliance management
Root-cause analysis
Task delegation

Certification

White Belt de Six Sigma

Timeline