JENALYN L. TAMANGIDED
Barrigada Village
Summary
Dynamic administrative professional with extensive experience at Aviation Services Alliance, excelling in scheduling coordination and strategic planning. Proven ability to enhance office efficiency through meticulous organization and strong communication skills. Certified instructor with a keen attention to detail, adept at managing confidential documents and supporting team training initiatives.
Overview
4
4
years of professional experience
Work History
Administrative assistant for airport operatons
Aviation Services Alliance (ASA)
Tamuning, Guam
02.2024 - Current
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Managed scheduling and coordination of meetings for teams.
- Managing operations calendars,scheduling appointments and meetings and coordinating events.
- Assisted in preparing and organizing documentation for regulatory compliance audits.
- Streamlined administrative processes, improving office efficiency and workflow.
- Drafted letters, memos, reports, emails, presentations, and other written correspondence for management staff.
- Handled confidential documents in an organized fashion according to established protocol.
- Preparing,editing and proofreading correspondence, reports, presentations and other documents. This also involves maintaining organized physical and digital filing systems and databases.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Monitoring inventory, ordering office supplies, ensuring office equipment is maintained and performing bookkeeping tasks.
- Managed customer contact information database, ensuring data accuracy and accessibility.
- Provided support to staff and managers, assisting with special projects, running reports, and liaising with internal and external stakeholders, including vendors and clients.
- In charge of creating Vendor Accounts for all employees using Identity Central
- Working alongside all employees to set up their TakeOff account and assist them with resetting passwords if needed.
- Assigning employee training on TakeOff and signing them off when employees complete required trainings.
- Scheduling, Proctoring, Monitoring and managing Training to certify operators for Baggage Handlers and Cabin Cleaning operators.
- Providing coverage for other Admin Assistants to handle and submit Billing for United as well as helping with employee processing for hiring.
- Assisting Operation's Manager with submitting requisition for daily operations for the company.
- Providing assistance as well as coverage for Duty Managers, Supervisors and Dispatch Operations.
Service and Food Champion
Taco Bell
Agana, Guam
12.2022 - 02.2024
- Delivered friendly service to guests in fast-paced dining setting, enhancing customer experience.
- Managed customer inquiries and complaints with professionalism, ensuring satisfaction and loyalty.
- Addressed customer complaints promptly and professionally, fostering a positive dining atmosphere.
- Prepared and served menu items while following quality standards.
- Took orders accurately from customers over the phone or in person for delivery or carry-out orders.
- Handled cash register transactions accurately and efficiently.
- Supported training of new team members on procedures and policies.
- Followed safety protocols to maintain a safe work environment.
- Performed opening and closing duties such as setting up workstations, restocking supplies and cleaning equipment.
Education
High School Diploma -
Yap Catholic High School
Yap,FM05-2020
Some College (No Degree) - Business Administration in Accounting
University of Guam
GuamSkills
- Scheduling coordination & Strategic Planning: Scheduled Training to certify Employees
- Technical Proficiency: Strong computer skills, particularly in Microsoft office suite (Word, Excel, PowerPoint, Outlook) or other company or client-related applications utilized in its operations
- Attention to Detail and Problem Solving: Accuracy in work or and the ability to proactively handle expected challenges to ensure smooth operations
- Employee Timesheet processing: Inputting employee's time records on Epay as well as helping them with payroll discrepancy applications
- Confidential Document Control: Safekeeping employee folders (personal files and employee training Records and certification)
- Organizational and Time Management: The ability to multitask, prioritize effectively and manage multiple deadlines is essential
- Communication: Excellent written and verbal communication skills are crucial for professional interactions with a variety of people
- Discretion and professionalism: Handling confidential information with integrity and maintaining a professional demeanor
- Confidential Document Control: Safekeeping employee folders (persona files and employee training Records and certification)
Timeline
Administrative assistant for airport operatons
Aviation Services Alliance (ASA)
02.2024 - Current
Service and Food Champion
Taco Bell
12.2022 - 02.2024
High School Diploma -
Yap Catholic High School
Some College (No Degree) - Business Administration in Accounting
University of Guam