Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Cruz

Yona,Guam(GU)

Summary

Dynamic retail supervisor with proven expertise at Sono Felice Country Club Guam, excelling in cash handling and staff training. Recognized for enhancing customer service and operational efficiency, while meticulously managing inventory and merchandising. Adept at fostering team performance and maintaining health and safety standards in fast-paced environments.

Overview

19
19
years of professional experience

Work History

Retail Supervisor

Sono Felice Country Club Guam
Talofofo, GUAM
02.2008 - Current
  • Greeted visitors and customers upon arrival and departure
  • Checked guest(s) in for golf, made reservations, transfer calls to correct departments and personnel, and assist customers and staff in Pro Shop (Retail Dept)
  • Coordinate merchandising of new products, including displays and signage.
  • Conduct monthly inventory to target and resolve any discrepancies
  • End of month Transfer cost for clubhouse, and inventory control for uniform issuance for staffs
  • Cash handling: processed exchanges, refunds, and team member purchases to keep cashiers focused checking out customers
  • Monitored cashiers' work and verify or balanced registers before and after shifts
  • Trained and oriented associates to maximize team performance

Lead Teacher

LaPetite Academy and Preschool Colorado
12.2005 - 12.2007
  • Educate students in foundational concepts such as shapes, colors, letters, and numbers
  • Monitored students' academic, social, and emotional progress to be recorded in individual files
  • Address behavioral and learning issues or progress with parents and management
  • Maintained well-controlled and safe environment
  • Sanitized toys and play equipment to maintain safety and cleanliness
  • Supported student physical, mental, and social development using classroom games and activities
  • Participated in parent teacher conference to discuss developments of students and increase support

Education

High School Diploma -

Aurora, Colorado
01.2005

Skills

  • Customer Service
  • Computer Proficiency
  • Cash Drawer Reconciliation
  • Staff Coaching and Training
  • Health and Safety Procedures
  • Detail Oriented
  • Retail Operations
  • Records Organization
  • POS Terminal Operation
  • Flexible Work Schedule
  • Orientation and Training
  • Cash Handling and Reconciliation

Timeline

Retail Supervisor

Sono Felice Country Club Guam
02.2008 - Current

Lead Teacher

LaPetite Academy and Preschool Colorado
12.2005 - 12.2007

High School Diploma -

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