Jeorgene Navarro
Agat,Guam
Summary
Dependable team member with a track record of punctuality and a focus on delivering outstanding customer service. Eager to tackle new challenges while showcasing a strong work ethic and flexibility. Interpersonal skills enhance teamwork and client interactions. Capable of thriving in unsupervised environments and quickly learning new skills.
Overview
4
4
years of professional experience
Work History
Brand Representative
Hollister Co.
Colorado Springs, CO
11.2020 - 11.2021
- Organized merchandise displays to enhance visual appeal and accessibility.
- Processed transactions accurately using point-of-sale systems.
- Maintained cleanliness and organization of the sales floor and stockroom.
- Handled customer complaints with professionalism and empathy.
- Educated customers about promotions, loyalty programs, and product features.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Inspected purchased items for defects before handing them over to customers.
- Assisted in training new employees on proper use of equipment and safety protocols.
Sales Associate
Tommy Hilfiger
Tamuning, Gu
08.2017 - 11.2017
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
Education
High School Diploma -
Southern High School
Santa Rita06-2018
Skills
- Effective communication
- Attention to detail
- Time management
- Goal-oriented mindset
- Customer service
- Team player
Timeline
Brand Representative
Hollister Co.
11.2020 - 11.2021
Sales Associate
Tommy Hilfiger
08.2017 - 11.2017
High School Diploma -
Southern High School