Joann B. Conway
Yona,Guam
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
Work History
General Accounting Supervisor
Port Authority of Guam
Piti, Guam
10.2002 - Current
- Managed a team of accounting professionals in billing and collection including training, coaching, performance reviews, and discipline when necessary.
- Reviewed and approved journal entries, account reconciliations, and other financial documents for accuracy.
- Assisted in the preparation of annual budgets and forecasts for assigned areas of responsibility.
- Evaluated existing processes for effectiveness and developed new solutions where needed.
- Supported annual audits by providing information and answers to auditors.
- Prepared monthly balance sheet reconciliations and performed variance analysis of significant accounts.
Acting Financial Affairs Controller
Port Authority of Guam
Piti, Guam
12.2012 - 12.2019
- Created financial reports for senior management, board of directors and external auditors in accordance with generally accepted accounting principles.
- Reviewed journal entries for accuracy and completeness.
- Managed the preparation of budgets, forecasts, cash flow analysis, trend analysis and other related activities.
- Coordinated month-end closing process in order to meet tight deadlines.
- Monitored accounts receivable and payable activity to ensure proper reconciliation of accounts.
- Conducted regular reviews of fixed assets register to maintain accuracy of records.
- Served as primary contact for external auditors throughout year-end audit process.
- Oversaw daily activities of staff members including hiring, training and evaluating personnel performance.
- Oversaw financial reporting, accounts payable and receivable, asset coordination, account management and budgets.
Accountant III
Port Authority of Guam
Piti, Guam
12.2001 - 10.2002
- Developed and implemented billing procedures and systems to ensure accuracy in invoicing customers.
- Reviewed overdue accounts and contacted clients via phone or email to collect payments on past due balances.
- Assisted with month-end closing activities such as preparing journal entries related to cash receipts and collections.
- Participated in special projects related to process improvements or new system implementations.
- Provided training and guidance to new members of the Billing and Collections team as needed.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Trained, mentored, coached and evaluated staff as necessary.
- Lead team in daily operations of Accounts Receivable.
Education
BBA - Accounting
University of Guam
Mangilao, Guam12-1991
Skills
- Team Management
- Accounting operations management
- Customer Relations
- Invoicing background
Timeline
Acting Financial Affairs Controller
Port Authority of Guam
12.2012 - 12.2019
General Accounting Supervisor
Port Authority of Guam
10.2002 - Current
Accountant III
Port Authority of Guam
12.2001 - 10.2002
BBA - Accounting
University of Guam
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