Joelyn Sanchez
Umatac,Guam
Overview
18
18
years of professional experience
Work History
Loan Adjustment officer
Bank of Guam
08.2013 - Current
- Manages Small Claims/ Recovery portfolio
- Coordinates and works closely with Bank’s legal counsel, Attorney’s, Process servers on referred charged off loans
- Establishes and monitors adherence to terms of repayment on agreements of all Small Claims accounts and Attorney/ Collection referred accounts
- Supervises Associate Recovery Collectors
- Assist in various delinquent portfolios
- Prepare weekly and monthly delinquent reports to Department Manager, Senior Management, and Board of Directors
- Performs special projects in a timely manner
Credits Associate II
Bank of Guam
08.2009 - 08.2013
- Records new loans, established relevant files
- Processes loan payments and payment posting rejects
- Performs loan transaction and maintenance processing
- Performs Non-accrual, Charge-off, and Recovery transactions
Customer service associate
Bank of Guam
08.2006 - 08.2009
- Received checks and cash for deposits, cashed checks and paid out monies after verification of signatures and balances
- Processes customer orders and /or negotiates traveler’s checks, savings bonds, wire transfers, foreign currency and cashier’s checks
Education
High school -
Southern High school
06.2004
Skills
- Excellent communication skills
- Leadership skills
- Document interpretation
- Problem solving
- Bank software proficiency
- Microsoft Office proficiency
- Office equipment operation
Timeline
Loan Adjustment officer
Bank of Guam
08.2013 - Current
Credits Associate II
Bank of Guam
08.2009 - 08.2013
Customer service associate
Bank of Guam
08.2006 - 08.2009
High school -
Southern High school