Joesey D.S. Ragasa
Dededo,GU
Summary
Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Life Support Training
Tamuning, GU
08.2008 - 08.2022
- Prepared and prioritized calendars and correspondence.
- Scheduled appointments, meetings and events for management staff.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Optician
iCare Optical
Dededo, GU
05.2006 - 12.2006
- Sold and recommended eyewear products, merchandise and services in retail and clinical settings in order to drive company revenue and meet customer needs.
- Completed day-to-day duties accurately and efficiently.
- Telephoned appointment-holders on day before to confirm times, contacted no-shows, obtained insurance pre-authorization and notified patients upon eyewear availability.
- Investigated and resolved customer complaints and adjusted and repaired customer eyewear.
- Scheduled appointments, verified insurance coverage, maintained accurate patient records and assisted with preliminary testing.
Optician
LenSmart Optical
Tamuning , GU
05.2006 - 12.2006
- Recommended specific lenses, coatings and frames to suit individual client needs.
- Demonstrated how to insert, remove, and care for contact lenses.
- Pulled patient insurance information, placed corrective lenses orders and checked patients in and out of appointments.
- Stocked and restocked merchandise, maintained inventory, cleaned and straightened displays and entire store and processed defective products.
- Maintained records of prescriptions, orders and payments.
Education
High School Diploma -
Simon A. Sanchez High School
Yigo, GU06.2004
Some College (No Degree) -
University of Guam
Mangilao, GUSome College (No Degree) -
Guam Community College
Mangilao, GUSkills
- Appointment Scheduling
- Invoice Processing
- Filing
- Customer Service
- Inventory Management
- Attention to Detail
- Analytical Thinking
- Retail Sales
- Phone Call Answering
- Computer Skills
- Strong Interpersonal Skills
- Calm Under Pressure
- Critical Thinking
- Early Childhood Knowledge
Certification
- Certified First Aid CPR AED
American Heart Association, 02/2023
- Certified Diversity Awareness
FEMA, 2018
Languages
French
First Language
Timeline
Administrative Assistant
Life Support Training
08.2008 - 08.2022
Optician
iCare Optical
05.2006 - 12.2006
Optician
LenSmart Optical
05.2006 - 12.2006
High School Diploma -
Simon A. Sanchez High School
Some College (No Degree) -
University of Guam
Some College (No Degree) -
Guam Community College