John C. Meno
Yigo
Summary
Highly creative and ambitious individual seeking opportunity to make best use of potential and contribute to growth of organization. Seeking job in progressive institution to utilize and enhance interpersonal skills, academic knowledge, and experience. Goal is to achieve professional excellence through active participation, performing tasks in team-oriented manner, and embracing immediate challenges. Aim to deliver valuable results and contribute to organization's objectives to drive success.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Territorial Park Police Officer
Guam Department of Parks and Recreation
09.2024 - Current
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Testified effectively in court, contributing to successful prosecutions of offenders.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Enforced traffic laws diligently, promoting road safety and reducing accident rates.
- Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
- Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
- Patrolled assigned areas to prevent and detect roadway crimes.
- Responded to emergency calls to provide assistance to citizens in need.
- Conducted searches of individuals, vehicles and premises.
- Provided testimony in court proceedings.
- Monitored traffic violations, issuing citations as necessary.
- Handled citation and traffic violation paperwork.
- Checked vehicle equipment for proper functioning prior to use.
- Enforcement of all laws, rules, and regulations relating to the Park System
- Patrol of the Park System to provide information, assistance and protection for visitors and to protect park resources.
- Issuance of litter citations within the Park System
- Investigate and preparing reports on motor vehicle, boat and personal accidents
- Arrest of persons for the commission of public offenses within the Park System.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
Guard
Guam Memorial Hospital Authority
05.2023 - Current
- Patrolling hospital grounds: Guards routinely patrol on foot or with a vehicle to detect unusual activities, breaches, or threats
- Inspecting for safety hazards: They identify and report potential risks like fire hazards, spills, or blocked pathways
- Access control to sensitive areas: Guards make sure only authorized personnel access high-security zones like the neonatal unit to protect vulnerable patients
- Checking locks: They verify that doors, windows, and cabinets are securely locked to prevent theft or unauthorized access
- Clearing emergency routes: Guards maintain clear pathways to facilitate swift access for ambulances and emergency teams
- Managing visitor and patient safety
- Doing guest control: Guards verify visitors’ credentials and monitor movement within the hospital
- Visitor screening: They check for prohibited items to ensure compliance with hospital policies
- Performing morgue release procedures: Security personnel supervise the morgue's access and release of bodies with proper documentation
- Assisting in transfers of high-risk patients: They support staff in moving patients who may pose risks due to medical or behavioral conditions
- Managing visitation hours and procedures: Guards enforce time restrictions and help regulate the flow of visitors
- Mediating and de-escalating conflicts: Skilled in mediation, hospital security guards diffuse volatile situations to maintain a peaceful environment
- Responding to incidents like theft, violence, or medical emergencies: Guards are trained to act quickly to help reduce disruption in normal operations
- Assisting healthcare professionals: Guards provide backup during challenging or volatile situations like behavioral disturbances or emergencies
- Protected valuable assets by securing doors, windows, gates, and other points of entry after business hours or during special events.
- Helping to subdue aggressive or agitated patients: They support medical staff by restraining individuals when necessary and helping to move them when needed
- Reported maintenance issues that could pose safety hazards, maintaining safe environment for all.
- Helping to carry or transport patients: Guards assist in moving patients, particularly in emergencies or during heavy workloads
- Responded quickly to emergency situations to assess and deflect issues.
- Providing guidance and directions: Guards help visitors navigate the hospital’s layout to find specific departments or rooms
- Wrote detailed reports of all security breaches and investigations.
- Explaining and enforcing hospital policies and procedures: They communicate rules clearly and make sure that everyone complies
- Completed detailed reports on daily activities, incidents, or irregularities observed during shift hours.
- Writing reports
- Assisted in emergency situations by remaining calm under pressure, following established protocols, and providing support to first responders.
- Incident reports: Guards document occurrences like thefts, accidents, or conflicts in detailed reports for hospital and legal records
- Security guard logs: They maintain daily logs that record patrol activities, visitor access, unusual observations, and completed security tasks to ensure transparency and accountability
- Enhanced security measures by conducting thorough patrols, monitoring CCTV systems, and maintaining a strong presence in designated areas.
- Provided exceptional customer service by addressing visitor questions or concerns in a friendly and professional manner.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Event Security Officer
Denanche Security
09.2018 - Current
- Provided exceptional service to guests at corporate and social events in a professional and friendly manner
- Monitored and authorized entrance of vehicles or people to keep property secure
- Escorted and observed guests and employees, maximizing safety and protection
- Confronted and restrained hostile and abusive persons in manner necessary to reduce risk of personal injury to staff and visitors
- Responded to alarms by investigating and assessing situation
- Operated company vehicles to patrol large sites
- Performed routine checks of doors, windows, and gates for security breaches
- Provided personal escorts to personnel and visitors upon request
- Maintained and securely retained series of keys, controlling access to locked areas
- Enforced safety and security regulations to protect property and personnel
- Secured exits and entrances at end of operations, controlling access to building
- Checked surveillance cameras to identify disruptions or unlawful acts
- Patrolled premises regularly to maintain order and establish security presence
- Investigated suspicious activity or possessions to safeguard assets and protect employees and guests
- Received and acted on complaints from patrons according to established policies and procedures
- Called to take messages, answer questions, and provide information during non-business hours and when switchboard is closed
- Patrolled assigned areas on foot or in company vehicle to confirm personal, building and equipment security
- Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas
- Drove motor vehicle to transport individuals to specified locations and to provide personal protection
- Locked doors and gates of entrances and exits to secure buildings
- Administered first aid and obtained assistance from paramedics to respond to medical emergencies
- Warned persons of rule infractions and violations and apprehended and evicted violators from premises, using force when necessary
School Resource Officer
Guam Department Of Education
08.2010 - Current
- Handles all court matters pertaining to attendance problems; prepares necessary reports; and attends pretrial conferences and/or court sessions as required
- Makes observations about home situations and assesses students' special needs
- Assists in the identification of students with social, emotional, and academic needs that may affect school attendance
- Visits the homes of students with attendance problems, providing guidance to parents on how they can assist in improving student attendance and academic success
- Advises parents and students on the necessity for regular attendance, providing information about State requirements and school district rules and regulations
- Communicates directly with school administration on issues of attendance and truancy in their respective schools and takes the appropriate action(s)
- Acts as a resource to administrators, guidance counselors, teachers, and health service personnel at schools regarding attendance programs, interpretation of policies/laws, and record-keeping requirements
- Researches and/or traces student's change of home address, telephone number or school when needed
- Assist school officials with their efforts to enforce Board Of Education policies and procedures
- Sits in court hearings explaining the investigation done about the student who has been missing school for a certain amount of days
- Interviews parents, students, teachers, administrators, counselors, etc.; gather pertinent information regarding the Habitual Truancy Referral
- Enforces and executes Orders for Search & Apprehension 1 and Detention of minors, transports, and releases to the custody of the Department of Youth Affairs
- Provides and conducts outreach services to truants and their families, and the public during and or/afterschool hours regarding student support programs, truancy laws, services, etc
- Assist school administrators in emergency crisis planning and building security matters
- Provides a course of training for school personnel in Search and Seizure Awareness and explain the law and 4th amendment
- Makes appropriate referrals to juvenile authorities or other governmental agencies
- Establishes and maintains a close partnership with school administrators in order to provide a safe school environment
- Conducts investigations on student attendance referrals through home and or worksite visits; validates if students are habitual truants and initiates legal proceedings to enforce truancy laws by submitting investigation reports and recommendations to the school administration and the courts
- Serves as a liaison between assigned schools and such agencies as social services, court services, the police department, and other public and private agencies regarding student truancy
- Provides and conducts outreach services to truants and their families, and the public during and or/afterschool hours regarding student support programs, truancy laws, services, etc
- Implements case management services through individual counseling, monitoring student and family progress, and making referrals to other professional staff members or community resource agencies as needed
- Initiates legal proceedings to enforce truancy laws by preparing and submitting all court documents for filing in court including Petition for Habitual Truancy, Truancy Report, Summons, Affidavit of Service/Non-Service, Order to Show Cause (OSC), Notice of Hearing (NOH)
- In light of covid-19, other duties include safeguarding quarantine facilities at entrances checking all who come in and out of the quarantine facilities, providing assistance to people in need, Report any suspicious behaviors and happenings alongside Guam Police Department, Guam Marshalls, and the Customs and Quarantine officers
- Took the Oath of Office on February 15th, 2012
- Answered phone calls and responded to customer emails
- Delivered messages to staff and management via email and in person
- Participated in team meetings, providing input and suggestions on organizational practices
- Scheduled and organized program-related meetings and events
- Scheduled meetings, appointments, and conferences with parents, students, and clients
- Maintained files containing confidential information regarding our clients
- Organized meetings with parents, schools, or other agencies regarding students or clients
- Sent emails, answered phone calls, and directed them to the proper school or personnel
- Photocopied, scanned, and or faxed clients' records
- Checked and entered data
Loss Prevention Security Officer
Payless Super Market Guam
12.2022 - 05.2023
- Investigated theft events and identified loss sources for improved robbery prevention
- Patrolled hallways and areas of heavy traffic looking for suspicious behavior
- Protected store property by keeping note of inventory and identifying high-risk merchandise
- Responded to emergency situations and events of theft, quickly apprehending perpetrators
- Kept watch over store entrances and exits to identify potential risks to merchandise
- Provided assistance to customers and employees to create safe working environment
- Prevented losses by enforcing store policies and removing disorderly patrons
- Performed covert surveillance of areas susceptible to loss, such loading docks, distribution centers, and warehouses
- Identified and reported safety concerns to maintain safe shopping and working environment
- Testified in civil and criminal court proceedings
- Collaborated with law enforcement agencies to report and investigate crimes
- Maintained documentation and reports on security-related incidents and investigations
- Prepared written reports on investigations
- Apprehended shoplifters in accordance with guidelines
- Reduced property and financial losses
- Identified and reported merchandise and stock shortages
- Investigated knew and suspected internal theft, external theft, and vendor fraud
School Aide One To One
Guam Department Of Education
08.2002 - 08.2010
- Developed and maintained positive relationships with students, promoting positive attitude toward learning
- Worked one-on-one with students to reinforce learning of materials
- Devised special strategies for reinforcing material or skills based upon understanding of individual students and needs
- Tutored and assisted children individually and in small groups to reinforce learning concepts and promote academic progress
- Promoted positive learning environment, making learning fun and helping children feel safe
- Provided positive and nurturing support while attending to students' physical, personal, and emotional needs
- Implemented behavioral plans designed by IEP team
- Checked on student behavior in the classroom and during lunch periods
- Led small group and individual instructional sessions
- Demonstrated patience, compassion, and empathy in various situations
- Created and implemented student enrichment activities
- Supervised students during cooling-off time, monitoring behavior
- Assisted students with general homework and class assignments
- Maintained instructional materials and/or manual and electronic files/records for the purpose of ensuring the availability of items, providing written references, and/or meeting mandated requirements
- Intervened in potential conflicts utilizing appropriate physical and/or therapeutic approaches for the purpose of diffusing confrontations and minimizing disruptions
- Assisted and escorted students when necessary for the purpose of attending to the student's personal hygiene and care needs and arrival to/from destinations
- Directed students entering and exiting school buses to prevent injuries and accidents
- Communicated student progress and concerns to teacher
- Supervised students on school grounds and on field trips
- Leveraged behavioral management strategies to foster a positive learning environment
Education
High School Diploma -
John F. Kennedy High School
Tamuning, Guam05.2000
Skills
- Active Listening
- Social Perceptiveness
- Critical Thinking
- Monitoring
- Complex Problem Solving
- Judgment and Decision Making
- Time Management
- Active Learning
- Service Orientation
- Negotiation
- Court Investigations
- Interaction Monitoring
- Firearm Basic Training
- Computer Skills
- Public Speaking
- Outgoing and Friendly
- Basic First Aid
- Metal Detectors
- Pat-Down Searches
- Perimeter Patrol
- Security Camera Monitoring
- Investigate Incidents
- CPR Certified
- Employee and Visitor Screening
- Conflict de-escalation
- Crisis intervention and deescalation
- Self-defense techniques
- Cultural awareness
- Courtroom testimony
- Defensive tactics training
- Arrest and detention
- Firearms proficiency
- Weapons safety
- Integrity and honesty
- Patience and empathy
- De-escalation techniques
Certification
- Medical Management of CBRNE Events
- Medical Preparedness and Response to Bombing Incidents
- Grief, Working with survivors of Trauma, Understanding Emotional Regulation
- Raw Coping Power: Stress Management Training
- Mental Health First Aid USE
- TASER 7 Energy Weapon
- Addressing Sexual Assault & Domestic Violence — Journey to Healing
- Surviving an Active Threat: Run. Hide. Fight.
- Retail Security Awareness understanding the hidden hazards
- Surveillance awareness: what you can do
- Intro to Spontaneous Knife Defense / Unarmed Tactics, Pressure Points & Escorts
- Safe Talk Trainer
- Safe TALK (Suicide alertness for everyone)
- Pharmaceutical Diversion Training
- Shelter Management Training
- Sports and Special Events Incident Management
- Understanding & Planning for School Bomb Incidents
- ICS-300 Intermediate ICS for Expanding Incident
- IS-00700.a National Incident Management System
- IS-00200.b ICS for Single Resources and Initial Action Incident
- IS-00106.15 Workplace Violence Awareness Training
- IS-00800.b National Response Framework
- IS-00906 Basic Workplace Security Awareness
Timeline
Territorial Park Police Officer
Guam Department of Parks and Recreation
09.2024 - Current
Guard
Guam Memorial Hospital Authority
05.2023 - Current
Loss Prevention Security Officer
Payless Super Market Guam
12.2022 - 05.2023
Event Security Officer
Denanche Security
09.2018 - Current
School Resource Officer
Guam Department Of Education
08.2010 - Current
School Aide One To One
Guam Department Of Education
08.2002 - 08.2010
High School Diploma -
John F. Kennedy High School
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