Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jonathan Hocog

Summary

Dynamic cargo operations professional with extensive experience at P.O.I Aviation Inc. Proven ability to enhance efficiency through meticulous document and effective teamwork. Skilled in package handling and adept with handheld scanning devices, ensuring compliance with safety regulations while maintaining high accuracy in cargo processing. Reliable and detail-oriented, committed to delivering exceptional service.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Courier

DHL Express USA
05.2014 - 07.2025
  • Navigated delivery routes to ensure timely and efficient package distribution.
  • Learned safety protocols for handling and transporting goods securely.
  • Assisted in loading and unloading packages while maintaining organization.
  • Communicated effectively with customers to confirm delivery details and address inquiries.
  • Maintained accurate records of deliveries, ensuring all documentation was completed.
  • Adapted quickly to changing schedules and locations based on operational needs.
  • Utilized navigation tools to optimize routes, enhancing delivery efficiency.
  • Collaborated with team members to streamline processes and improve service quality.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.

Cargo Agent

P.O.I Aviation Inc
11.2011 - 05.2014
  • Coordinated cargo operations to ensure timely and accurate loading and unloading of aircraft.
  • Monitored shipments for compliance with safety regulations and company policies.
  • Utilized cargo management systems to track inventory and streamline processes.
  • Assisted in developing efficient loading plans to optimize space and enhance operational flow.
  • Conducted inspections of cargo containers to verify proper packaging and labeling standards.
  • Collaborated with cross-functional teams to resolve issues related to cargo delays or discrepancies.
  • Maintained accurate records of all cargo transactions for reporting and auditing purposes.
  • Provided support during peak periods or staff shortages, demonstrating adaptability and teamwork skills.
  • Prepared hazardous material shipments in compliance with safe handling practices.
  • Coordinated and verified proper dispatch of cargo shipments, working closely with different departments to resolve issues.
  • Utilized computer systems to manage cargo shipments and accurately track goods.
  • Improved cargo processing efficiency by streamlining documentation and communication procedures.
  • Implemented and maintained security protocols to safeguard cargo shipments.
  • Updated clients on cargo and mail statuses by closely monitoring receipt and tracking processes.
  • Resolved any customer inquiries or complaints to restore satisfaction.
  • Participated in regular training sessions to enhance knowledge of industry trends, technology advancements, and other relevant subjects.
  • Compiled accurate cargo manifests, avoiding shipping errors and meeting regulatory standards.
  • Maintained a high level of accuracy in data entry, ensuring all relevant information was captured in the system.

Cargo Operations Agent

Triple B Forwarderd Inc
01.2011 - 11.2011

Managed offloading and loading of inbound and outbound shipments.

Ensured timely delivery and pickup of cargo.

Streamlined documentation procedures for port operations.

Managed logistics for moving personal effects.

Cargo Agent

Pacific Airport Services
08.2010 - 11.2011
  • Operated cargo handling equipment to facilitate safe and quick loading and unloading of cargo.
  • Ensured compliance with industry regulations and company policies in all aspects of cargo handling and documentation.
  • Expedited urgent shipments by prioritizing tasks and collaborating closely with carriers and freight forwarders.
  • Examined cargo and freight shipments to check goods' condition.
  • Conducted inspections of cargo containers to verify proper packaging and labeling standards.
  • Prepared hazardous material shipments in compliance with safe handling practices.

Cargo Agent

P.O.I Aviation Inc
11.2005 - 08.2011

Handled cargo operations for multiple airlines.

Ensured compliance with regulations for hazardous materials.

Compiled daily cargo and mail reports.

Achieved certified status in forklift handling and operations.

Education

Rota High School
Rota, Northern Mariana Islands
06.2003

Skills

  • Working independently
  • Attention to detail
  • Package handling
  • Package pickup and delivery
  • Loading and unloading
  • Basic computer skills
  • Document management
  • Handheld scanning devices
  • Sorting
  • Teamwork
  • Reliability
  • Forklift

Certification

Dangerous Goods Acceptance for Various Airlines.

Aircraft and Cargo Security

Employee of the year 2007 and 2012

Timeline

Courier

DHL Express USA
05.2014 - 07.2025

Cargo Agent

P.O.I Aviation Inc
11.2011 - 05.2014

Cargo Operations Agent

Triple B Forwarderd Inc
01.2011 - 11.2011

Cargo Agent

Pacific Airport Services
08.2010 - 11.2011

Cargo Agent

P.O.I Aviation Inc
11.2005 - 08.2011

Rota High School
Jonathan Hocog