Summary
Overview
Work History
Education
Skills
Timeline
Generic
Jose Chacon

Jose Chacon

andree
Guatemala

Summary

Motivated and multidisciplinary professional with a strong background in both the creative and corporate sectors. I have acquired valuable work experience in two companies—one as a Marketing Manager and the other in Customer Service—where I developed key skills in communication, client relations, and problem resolution. These roles taught me how to engage with people in the most respectful and helpful way possible, ensuring a positive experience with the brand or company I represent.

Over the past year, I have been actively studying film at the UFM Film School, where I have had the opportunity to direct multiple short film projects, including Aporia, Postmortem, Paranoia, and Wake Up. These experiences have strengthened my abilities in creative direction, team leadership, and cinematic storytelling within dynamic and deadline-driven environments. In addition, I have worked with Guatemalan production companies such as UFM Studios and Tunnel Media, gaining hands-on experience in real-world media production environments. These collaborations have allowed me to further refine my technical and collaborative skills while contributing to high-quality audiovisual content.

I am also a certified user and editor in Blackmagic Design’s DaVinci Resolve, with a diploma that verifies my proficiency in both video editing and color correction. Furthermore, I hold a Professional Photography Certificate awarded by Estudio F in 2024, which has enhanced my creative eye and ability to compose compelling visual narratives.

Beyond the creative field, I also bring practical experience from the agricultural sector, including livestock and crop production, where I developed a strong work ethic, adaptability, and problem-solving skills in rural and outdoor settings.

With a well-rounded combination of artistic vision, technical expertise, leadership experience, and cross-industry knowledge, I am committed to delivering excellence in any project or team I join.

Overview

2
2
years of professional experience
16
16
years of post-secondary education

Work History

Marketing Manager

Mensajeria Integral
Guatemala City, Departamento de Guatemala
01.2023 - Current
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
  • Managed budgets, allocating funds strategically towards high-impact initiatives that supported overall business goals.
  • Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.
  • Increased brand awareness by developing and implementing strategic marketing campaigns.
  • Improved customer loyalty by implementing effective email marketing campaigns and personalized offers.
  • Managed social media accounts for optimal audience engagement and increased online presence.

Customer Service Representative

Intouch Contact Center
02.2024 - 05.2024
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Education

Bachelor of Film And Arts - Film And Video Production

Universidad Francisco Marroquin
Guatemala City, Guatemala
01.2025 - Current

No Degree - Edition And Color

Blackmagicdeisgn
Guatemala City, Guatemala
01.2025 - 05.2025

No Degree - Photography

Estudio EFe
Guatemala City, Guatemala
01.2024 - 11.2024

High School Diploma -

Colegio Cristiano Bilingue El Shaddai
Guatemala City, Guatemala
01.2008 - 10.2022

Skills

Social media marketing

Digital Marketing

Customer acquisition

Social media platforms

Video Editor in DaVinci Resolve

Colorist in DaVinci Resolve

Director of Photography

Professional Photographer

Experience as a Gaffer and Video Editor

Experience in the agricultural sector

Experience in Customer Service

Experience in Marketing

Experience in Sales

Experience as a Manager of a small business

Timeline

Bachelor of Film And Arts - Film And Video Production

Universidad Francisco Marroquin
01.2025 - Current

No Degree - Edition And Color

Blackmagicdeisgn
01.2025 - 05.2025

Customer Service Representative

Intouch Contact Center
02.2024 - 05.2024

No Degree - Photography

Estudio EFe
01.2024 - 11.2024

Marketing Manager

Mensajeria Integral
01.2023 - Current

High School Diploma -

Colegio Cristiano Bilingue El Shaddai
01.2008 - 10.2022
Jose Chaconandree