Summary
Overview
Work History
Education
Skills
Timeline
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Jose Perez

AGANA HEIGHTS,GU

Summary

Hardworking employee with customer service, multitasking, and time management abilities.

Overview

5
5
years of professional experience

Work History

Sales Associate

Furniture - KS
Hagatna, Guam
12.2024 - 04.2025
  • Engaged with customers to build rapport and foster a positive shopping experience.
  • Processed sales transactions using point-of-sale systems efficiently.
  • Provided product information and answered customer inquiries promptly.
  • Worked with fellow sales team members to achieve group targets.
  • Created reports using various software programs such as Microsoft Excel

Sales Manager

Paradise Grills
Katy, Texas
01.2024 - 07.2024
  • Managed inventory levels to ensure product availability.
  • Assisted customers with product selection and inquiries.
  • Maintained customer relationships through follow-up communications.
  • Created and presented monthly reports to management on sales performance.
  • Resolved customer complaints regarding sales and service.

Crew Member

Shake Shack
Scottsdale , Arizona
10.2022 - 06.2023
  • Greeted customers and took their orders in a friendly and efficient manner.
  • Maintained cleanliness of workstations and dining areas.
  • Stocked supplies and ingredients to support daily operations.
  • Served orders to customers at windows, counters and tables.
  • Prepared food items following safety and hygiene standards.

Barista

Starbucks
Yuba City , California
02.2021 - 09.2022
  • Provided friendly and efficient customer service during busy hours.
  • Maintained cleanliness and organization of the workspace throughout shifts.
  • Prepared a variety of coffee beverages following standard recipes.
  • Assisted with inventory management by restocking supplies as needed.

Team Member

Target
Yuba City , California
01.2020 - 01.2021
  • Monitored inventory levels to maintain product availability for shoppers.
  • Assisted customers with online navigation and checkout processes.
  • Completed online orders in a timely manner.

Education

Grand Canyon University
Phoenix, AZ

Skills

  • Customer service
  • Team collaboration
  • Microsoft Excel
  • Adaptability to change
  • Problem solving
  • Effective communication

Timeline

Sales Associate

Furniture - KS
12.2024 - 04.2025

Sales Manager

Paradise Grills
01.2024 - 07.2024

Crew Member

Shake Shack
10.2022 - 06.2023

Barista

Starbucks
02.2021 - 09.2022

Team Member

Target
01.2020 - 01.2021

Grand Canyon University

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Jose Perez