Summary
Overview
Work History
Education
Skills
Timeline
Generic
Joseph R Crisostomo Jr

Joseph R Crisostomo Jr

Ordot ,Guam

Summary

Im a very hard work with a strong work ethic and integrity, experienced in customer service at MJD Mobil Yona. Proven ability to enhance customer satisfaction through effective communication and product knowledge. Skilled in managing operations and implementing processes that improve efficiency, while maintaining a reliable and punctual approach to all tasks.

Overview

18
18
years of professional experience

Work History

Cashier

MJD Mobil Yona
11.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, and credit card transactions with excellent accuracy levels.

Supervisor

Cost U Less Express
07.2019 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.

Lead Merchandiser

Pepsi Guam
12.2016 - 06.2019
  • Ensured accurate pricing on all products by regularly auditing labels and signage throughout the store floorplan.
  • Assessed store layouts to identify opportunities for improved traffic flow and increased sales potential.
  • Implemented planogram updates in compliance with company guidelines, ensuring accurate representation of current product offerings within the retail space.

Station Manager

IP&E SHELL
04.2014 - 05.2015
  • Managed staff schedules for optimal coverage, ensuring excellent customer service and smooth operations.
  • Evaluated employee performance regularly, identifying areas for improvement and developing action plans accordingly.
  • Ensured regulatory compliance by maintaining accurate records, conducting audits, and addressing issues promptly.
  • Report, bank deposit for g4s

Station Supervisor

Delta Mgt Shell
01.2007 - 04.2014
  • Managed daily operations for a smooth-running station environment, ensuring timely service to customers.
  • Addressed maintenance issues promptly, minimizing downtime due to equipment malfunctions or facility repairs.
  • Improved station efficiency by implementing new processes and procedures.
  • Reduced safety incidents by enforcing strict adherence to regulations and company policies.

Merchandiser

Lucky Supplies
01.2011 - 05.2013
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Inspected merchandise for quality and arranged proper display location on traffic flow.
  • Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.

Education

Diploma -

George Washington High School
Mangilao
06.2004

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cleaning and sanitizing
  • Reliability and punctuality

Timeline

Cashier

MJD Mobil Yona
11.2024 - Current

Supervisor

Cost U Less Express
07.2019 - Current

Lead Merchandiser

Pepsi Guam
12.2016 - 06.2019

Station Manager

IP&E SHELL
04.2014 - 05.2015

Merchandiser

Lucky Supplies
01.2011 - 05.2013

Station Supervisor

Delta Mgt Shell
01.2007 - 04.2014

Diploma -

George Washington High School
Joseph R Crisostomo Jr