Joshlynn Santos
Port Authority Of Guam
Santa Rita
Summary
Optimistic team player with a proven track record in enhancing cross-functional teamwork and customer engagement. Committed to executing tasks efficiently in fast-paced environments, ensuring high performance and reliability.
1
Certification
2027
years of professional experience
Work History
Cargo Checker
4 Years 11 Months- Discharges and load cargo on and off a vessel.
- Executed tasks efficiently in rapidly changing environments, supporting team objectives.
- Knows how to use the Tos system for any duties needed to issue and receive cargo coming in and out from the port.
- Adapted swiftly to acquire new skills and adjust to evolving circumstances, enhancing operational flexibility.
- Implemented process improvements that increased overall productivity in cargo handling operations.
- Exhibited strong problem-solving skills to address challenges or discrepancies in cargo handling processes, ensuring minimal interruptions and timely resolutions.
- Cultivated a proactive approach to responsibilities, ensuring high standards of performance and reliability.
- Executed tasks efficiently in rapidly changing environments, contributing to overall team success.
- Encouraged cooperative efforts and individual accountability to strengthen overall project performance and team interactions.
- Demonstrated adaptability by swiftly acquiring new skills and adjusting to evolving circumstances.
- Discharged and loaded cargo on and off a vessel.
- Issue and deliver cargo to the community.
- Utilized the Tos system effectively for issuing and receiving cargo at the port.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Implemented process improvements that streamlined cargo handling operations, enhancing productivity.
- Worked effectively in fast-paced environments.
- Demonstrated adaptability by cross-training in various roles within the warehouse and gatehouse operation contributing towards overall flexibility within the team.
- I have 21 hours of duties as a PIC
- Can do duties at the gatehouse and warehouse on issuing and recieving cargo.
Merchandise Stocker
- Stocked merchandise efficiently, ensuring organized displays and optimal product placement.
- Conducted inventory checks to maintain accurate stock levels and minimize discrepancies.
- Collaborated with team members to streamline restocking processes and enhance workflow efficiency.
- Implemented safety protocols during stock handling to reduce accidents and maintain a safe work environment.
- Assisted in training new staff on proper stocking techniques and company policies.
- Monitored shelf life of products, removing expired items to ensure quality standards were upheld.
- Utilized warehouse management systems for tracking inventory movements and improving accuracy in stock counts.
- Provided exceptional customer service by assisting shoppers in locating products and answering inquiries promptly.
- Maximized stock efficiency with proper rotation methods, minimizing expired or damaged items.
- Improved sales floor appearance through timely replenishment of products and regular maintenance.
- Assisted in successful promotional events, constructing visually appealing displays according to planograms.
Merchandise Stocker
- Participated in ongoing training sessions to stay current on industry trends and best practices related to stocking responsibilities.
- Ensured accurate inventory counts by conducting regular audits and updating system records accordingly.
- Supported loss prevention efforts, monitoring store areas for possible theft incidents while performing daily tasks.
- Adapted quickly to new product lines or store layout changes, ensuring a seamless transition and minimal disruption to customer shopping experiences.
- Accelerated the unloading process through organized handling of delivery trucks and effective teamwork.
- Facilitated seasonal product transitions, ensuring smooth integration of new items into existing displays per company guidelines.
- Increased merchandise availability by efficiently organizing stockroom and maintaining inventory levels.
Supervisor (Kids Club/Racquet Center)
8 Years 6 Months- Self-motivated, with a strong sense of personal responsibility.
- Thrived in fast-paced environments, maintaining composure and focus under pressure.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Supported day-to-day operations, collaborating with team members to ensure smooth workflow and high productivity.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed multiple projects with strong organizational skills and effective time management.
- Was Cpr/First Aid Certified
- Took training courses for hotel hospitals.
Education
High School Diploma
Skills
Optimistic team player
Cross-functional teamwork
Customer engagement
Analytical problem-solving
Time management
Attention to detail
Effective multitasking
Critical thinking
Proficient in computer applications
Active listening
Certification
- Certified Forklift operator
- TWIC
- Watson training
Timeline
Cargo Checker
Port Authority Of Guam
10.2021 - Current
Supervisor (Kids Club/Racquet Center)
Pacific Islands Club Guam
07.2006 - 01.2015
Merchandise Stocker
Cosmos Distributing Co.
Merchandise Stocker
J & G Corporation
Simon Sanchez High School
High School Diploma