Joshua Manlapaz
Summary
A dedicated and eager individual with a strong desire to learn and apply new skills in the workplace. Committed to maintaining a positive attitude and contributing to a supportive work environment. Able to effectively translate classroom knowledge into practical, real world applications. Skilled in multitasking and providing prompt, friendly service to customers.
Overview
9
9
years of professional experience
Work History
PHARMACY TECHNICIAN
Guam Regional Medical City
01.2023 - Current
- Check expiry dates of drugs, advise nurses on the correct mode of medicine storage.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Counted, measured, and compounded medications following standard procedures.
- Mixing chemotherapy, fluids and feeding solutions for intravenous use under the direct supervision of a pharmacist
Pharmacy Technician
Mega Drug Pharmacy Guam
11.2021 - 12.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Patient Service Representative
Guam Seventh-Day Adventist Clinic
06.2021 - 11.2021
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Verified insurance eligibility and coverage for patients.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
Kitchen Assistant
Hyatt Regency Club Guam
02.2017 - 01.2020
- Assisted chefs in food preparation tasks, resulting in timely meal service.
- Cleaned and organized kitchen stations to promote team efficiency.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Provided backup support to other staff members during busy periods or staff shortages.
Education
No Degree - Pharmacy Technician
Guam Marianas Training Center
Hagatna08-2020
High School Diploma -
Simon Sanchez High School
Yigo06-2018
Skills
- Problem-solving skills
- Team collaboration
- Workflow optimization
- Confidentiality and HIPAA
- Answering customer questions
- Stocking shelves
- Safety compliance
Timeline
PHARMACY TECHNICIAN
Guam Regional Medical City
01.2023 - Current
Pharmacy Technician
Mega Drug Pharmacy Guam
11.2021 - 12.2022
Patient Service Representative
Guam Seventh-Day Adventist Clinic
06.2021 - 11.2021
Kitchen Assistant
Hyatt Regency Club Guam
02.2017 - 01.2020
No Degree - Pharmacy Technician
Guam Marianas Training Center
High School Diploma -
Simon Sanchez High School
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