Julio Suda
Guam
Summary
I am more of a team player and will always try my best to fill in for others where they lack so that we’ll be able to keep our performance great. I get along with everyone and anyone I am very outgoing and reliable person. I’ll do my best to help the team complete tasks/projects on time. I am able to communicate and work as a team and as a solo individual. I am a very quick learner and learn best from hands on training.
Overview
3
3
years of professional experience
Work History
Server
Olive Garden
120 10A Unit #12, Tamuning, 96913, Guam
05.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Maintenance Crew Memeber
Dream Galaxy
199 Chalan San Antonio Suite 200, Apotgan, 96913, Guam
01.2024 - 05.2024
- Monitored safety protocols by conducting regular inspections of equipment and work areas.
- Handled cleaning tasks for common areas and restrooms to uphold cleanliness standards.
- Performed routine maintenance by inspecting equipment and facilities for wear and tear.
- Tracked usage of maintenance supplies to prevent shortages and delays in work.
- Followed routine maintenance checklist.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Enhanced safety in the workplace by addressing potential hazards and maintaining a clean work environment.
- Achieved timely completion of repair projects by prioritizing tasks based on urgency and impact on operations.
Merchandiser
Cost.U.Less
265 Chalan San Antonio, Apotgan, 96911 Guam
07.2022 - 01.2023
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
- Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.
- Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
Education
John F. Kennedy High School
331 Marine Corps Dr, Tamuning, 96913, GuamSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Cleanliness standards
- Team collaboration
- Supply restocking
- Performance improvement
- Task prioritization
- Multitasking and organization
- Team Player
- Great Communication skills
- Willing to do much more than I am assigned to help the company
- Positive and professional
- Team member support
- Calm demeanor
- Reliable and responsible
- Warm and friendly
- Adaptable and flexible
- High energy and stamina
- Cool under pressure
- Quick Learner
Timeline
Server
Olive Garden
05.2024 - Current
Maintenance Crew Memeber
Dream Galaxy
01.2024 - 05.2024
Merchandiser
Cost.U.Less
07.2022 - 01.2023
John F. Kennedy High School