Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
References
Languages
Timeline
SalesAssociate
JUSTINE LUIS LOSINIO

JUSTINE LUIS LOSINIO

Yigo

Summary

Diligent college graduate with a solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Associate

Calvin Klein, PVH Corp.
02.2023 - 11.2023
  • Cleaned shelves, counters and tables to maintain organized store.
  • Assessed customer needs to provide assistance and information on product features.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Greeted customers to determine wants or needs.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Developed trusting relationships with customers by making personal connections.

Front Desk Receptionist

Hyatt Regency
09.2021 - 04.2022
  • Resolved any customer complaints or issues in a timely fashion following established protocols.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Explained policies and procedures to visitors.
  • Worked with housekeeping and maintenance staff to address and resolve building and room issues.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Input customer data into reservation systems and updated to reflect room changes.

Cashier/Barista

Crosswalk Café
09.2017 - 06.2021
  • Providing smooth monetary transactions with the customers.
  • Communicating with the customers in an effective, yet hospitable manner.
  • Ensuring that the cash register is balanced at the end of the shift.
  • Preparing fresh batches of coffee, and tea for the day.
  • Keeping the workplace, as well as the outdoor dining area clean.

Education

Bachelor of Arts - Fine Arts: Theater

University of Guam
05.2024

High School Diploma - undefined

George Washington High School
05.2015

Skills

  • Fluent in Tagalog and English
  • Able to carry 50 lbs to 100 lbs
  • Complex Problem-solving
  • Restocking
  • Food Distribution
  • Basic Recycling
  • Excellent Communication Skills
  • Teamwork and collaboration
  • Time management
  • Excellent people skills
  • Outgoing personality
  • Exceptional customer service

Accomplishments

  • President (formerly) - Alpha Psi Omega Theater Honor Society (2019-2020)
  • A Theater delegate of Guam for the Festival of the Pacific Arts (2016)

Affiliations

  • Breaking Wave Theater Company (Performer/Set Carpenter)
  • UOG Fine Arts Theatre (Performer)

Certification

  • SAFE Talk Certified (GBHWC)
  • TEFL Certification (UOG Global Learning and Engagement)

References

References available upon request.

Languages

English
Native or Bilingual
Tagalog
Native or Bilingual

Timeline

Sales Associate

Calvin Klein, PVH Corp.
02.2023 - 11.2023

Front Desk Receptionist

Hyatt Regency
09.2021 - 04.2022

Cashier/Barista

Crosswalk Café
09.2017 - 06.2021

High School Diploma - undefined

George Washington High School

Bachelor of Arts - Fine Arts: Theater

University of Guam

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JUSTINE LUIS LOSINIO